Ratings based on 39 Verified Reviews

3.6 out of 5
71% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler from guatemala

This traveler left a rating score only Posted 10 Jan 2024
1 out of 5
by A verified traveler from Don Justo

Posted 30 Apr 2023
Receptionists were very polite as was the security staff. The rooms are old, not updated, old tub shower a/c controls antiquated.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2023
4 out of 5
by A verified traveler

Posted 7 Jan 2023
A beautiful place. Excellent restaurant.
2 out of 5
by A verified traveler from Hallandale

Posted 30 Dec 2022
This hotel was one of the most expensive in the are. For 3 guests in a two queen bed room, It had one big and one small towel. One mini soap. One small blanket on each bed. The matresses were of a very poor quality and hard. The staff was nice but overworked. 6:00am to 10:00 am. The water in the pool was dirty. I would not remommend this hotel to anyone
1 out of 5
by A verified traveler

Posted 8 Feb 2022 on Travelocity
Nothing
3 out of 5
by A verified traveler

Nice views, poor venues.

Posted 6 Aug 2018 on Hotels
Beautiful location with very nice views from the rooms and restaurant, but it feels outdated, the rooms are old, the bed is not comfortable and the rooms and bathroom need to be remodeled!
Comment from Hotel Management
6 Aug 2018 by Management, Hotel Management
Thank you for your opinion. Sadly we are located in Rio Dulce which is not very well known out in the world, so we don´t have the amount of tourism we would like and what could support expenses to keep a well renew hotel every while and then. We sure know you enjoyed the weather and location of the hotel at rio dulce. Hope to see you soon.
4 out of 5
Recommended
for Everyone
by A verified traveler from Guatemala

nice hotel, it´s close to lake. Beatiful view

Posted 11 Jul 2016
Pros: service from hotel staff. facilities.
Location: it´s close an San Felipe de Lara castle, an turistic destination, the acces can be by ribver (boat) or by car. Has an little twon, good srestaurant ne
More than confortable. Excellent service from staff hotel; nice meals, good balance in his own proposition in the menu. fresh food. very clean. Nice to stay in Mansión del Río.
5 out of 5
by darren from Greenlawn ny

Towel police

Posted 2 Apr 2016 on Hotels
Be aware of ants and towel police. Other than that a very chill place Towel police. All I can say.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Great location

Posted 29 Feb 2016 on Orbitz
Great customer service, good food, great location.