Ratings based on 39 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from guatemala
Posted 10 Jan 2024
by A verified traveler from Don Justo
Posted 30 Apr 2023
Receptionists were very polite as was the security staff.
The rooms are old, not updated, old tub shower a/c controls antiquated.
by A verified traveler
Posted 12 Feb 2023
by A verified traveler
Posted 7 Jan 2023
A beautiful place.
Excellent restaurant.
by A verified traveler from Hallandale
Posted 30 Dec 2022
This hotel was one of the most expensive in the are. For 3 guests in a two queen bed room, It had one big and one small towel. One mini soap. One small blanket on each bed. The matresses were of a very poor quality and hard. The staff was nice but overworked. 6:00am to 10:00 am. The water in the pool was dirty.
I would not remommend this hotel to anyone
by A verified traveler
Posted 8 Feb 2022 on Travelocity
Nothing
by A verified traveler
Nice views, poor venues.
Posted 6 Aug 2018 on HotelsBeautiful location with very nice views from the rooms and restaurant, but it feels outdated, the rooms are old, the bed is not comfortable and the rooms and bathroom need to be remodeled!
Comment from Hotel Management
6 Aug 2018 by Management, Hotel Management
Thank you for your opinion. Sadly we are located in Rio Dulce which is not very well known out in the world, so we don´t have the amount of tourism we would like and what could support expenses to keep a well renew hotel every while and then. We sure know you enjoyed the weather and location of the hotel at rio dulce. Hope to see you soon.
Recommended
for Everyoneby A verified traveler from Guatemala
nice hotel, it´s close to lake. Beatiful view
Posted 11 Jul 2016
Pros: service from hotel staff. facilities.
Location: it´s close an San Felipe de Lara castle, an turistic destination, the acces can be by ribver (boat) or by car. Has an little twon, good srestaurant ne
More than confortable. Excellent service from staff hotel; nice meals, good balance in his own proposition in the menu. fresh food. very clean. Nice to stay in Mansión del Río.
by darren from Greenlawn ny
Towel police
Posted 2 Apr 2016 on HotelsBe aware of ants and towel police. Other than that a very chill place
Towel police. All I can say.
Recommended
for Everyoneby A verified traveler from S
Great location
Posted 29 Feb 2016 on OrbitzGreat customer service, good food, great location.