Ratings based on 932 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Great location for base to visit Liverpool, both for walking and transport links.
Pretty basic room great hot water and water pressure. Noisy at times on the weekend but to be expected given location. Only had maid service ONCE in a 7 night stay! Wouls at least have appreciated someone taking out the garbage!
by A verified traveler
Posted 29 Apr 2024
by A verified traveler
Posted 28 Apr 2024
Decent rooms.
Hair dryer available
by A verified traveler
Posted 24 Apr 2024
Dreadful service
by A verified traveler
Posted 22 Apr 2024
Great place to stay and affordable too
by A verified traveler
Posted 20 Apr 2024
This property is unsafe. The rooms at the back of the hotel are difficult to access, you have to wind yourself around multiple stairways and elevators to get there and if there's ever a fire. I am not confident you could find your way out.The mattresses had spring coils that dug into your back and the hallways ad elevators were filthy.
by A verified traveler
Posted 20 Apr 2024
Adequate for my purposes as a solo traveller just looking for somewhere to sleep and shower. The bed is pushed against the wall so not ideal for 2 people, the windows let through all sound (and drafts) fortunately I was in a room at the back.
by A verified traveler
Posted 19 Apr 2024
This is a budget hotel in a listed building Great location, staff were super helpful and couldn’t do enough for us
Liked - v clean, fresh fluffy towels, quality toilet paper newly refurbished bathroom very basic but only stayed 1 night
Disliked - The bed was very uncomfortable I felt I was sleeping on the floor it was that hard. i returned at 11.30pm The walls were very thin I could hear clearly what guests were saying in the corridor on our floor when they returned during the night and I was disturbed several times. Notices should be placed in prominent areas reminding guests to be quiet and the night staff should also remind guests when they return late. The room was freezing when I checked in I set air conditioning on high and was seated in room for 2 hours relaxing it never warmed up, an additional heating or better air conditioning is required.
by A verified traveler
Posted 13 Apr 2024
Already wrote it
by A verified traveler
Posted 7 Apr 2024
Dirty walls around the bed ,Tv didn’t work ,mattress poor felt springs, poor quality pillows , staff were nice
