Ratings based on 572 Verified Reviews

4.0 out of 5
98% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2023 on Hotels
2 out of 5
by A verified traveler

Freezing Cold

Posted 4 Dec 2023 on Hotels
There was no heating on the floor we stayed and this was on the coldest night of the year so far! We had to spend the Friday night in our room under the duvets in our coats and hats and gloves! Not the best 50th birthday surprise I was planning for my sister!
3 out of 5
by A verified traveler

Posted 28 Nov 2023
It’s shabby in areas . The windows didn’t close properly in our room so the noise from outside was very loud.
3 out of 5
by A verified traveler

Posted 28 Nov 2023
the staff and breakfast
5 out of 5
by A verified traveler

Luxury Liverpool

Posted 14 Nov 2023 on Hotels
Fantastic stay in central Liverpool with an LFC theme. Loved the Jacuzzi bath, although I can't help wondering what Bill would have made of all the luxury :-)
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Oct 2023 on Hotels
4 out of 5
by A verified traveler from Caernarfon

Posted 15 Oct 2023
Great big rooms
4 out of 5
by A verified traveler

Comfortable, reasonably priced

Posted 9 Oct 2023 on Hotels
We only stayed one night and overall it was a comfortable stay, the room was lovely with a stunning bathroom. It was a shame the dressing table was looking very tired and out of place with the rest of the furniture, the pillows on the bed were very flat so could do with replacing. The staff were very friendly and helpful, breakfast was a little chaotic as there was so many guests and nowhere to sit but the staff did their best to accommodate everyone.
5 out of 5
by A verified traveler

Posted 3 Oct 2023
This property was a perfect distance from the train station. It was easy to get to the major attractions including popular bars and clubs like the Cavern Pub. The room was clean and as expected but the WIFI was horrible. Could not get wifi in the hotel room and could only use it in the lobby. Just something to be aware of if you are staying here.
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