Ratings based on 189 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 May 2024
Very nice hotel,double bed a bit small and matress was hard,apart from that, everything else was fine,thank you.
by A verified traveler from Solihull
Posted 12 Apr 2024
by A verified traveler
Posted 31 Mar 2024
by A verified traveler from Solihull
Posted 23 Jan 2024
Nice hotel. Convenient and great restaurant next door.
Comment from Hotel Management
24 Jan 2024 by Alison, Hotel Management
Thank you Justin for coming to stay with us, we appreciate your feedback.We hope to see you again soon.Kind RegardsAlison Reception
by A verified traveler
Posted 18 Jan 2024 on Hotels
Comment from Hotel Management
22 Jan 2024 by Emma Reception., Hotel Management
Hi,Thank you for taking the time to review your recent stay. We hope to see you again soon.Kind Regards,
by A verified traveler
Posted 2 Jan 2024
It was good having the sports bar below the hotel, though it did sometime mean the receptionist was busy sering in the bar. The room was freezing when we arrived and the aircon heating kept switching off after 30mins. Relied on the batroom radiator to heat the whole room. The room itself was spacious for a cosy/small room and it was clean and nicely decorated. My wife particularly like the electric shower. The corridors were a bit of a maze with little signage to get you to reception. Glad there wasn't a fire.
Comment from Hotel Management
6 Jan 2024 by Alison, Hotel Management
Hi Christopher, thank you very much for reviewing your stay with us. We are happy you found your room to to, spacious and clean. We truly appreciate all guest feedback and value your opinion. We look forward to seeing you again soon! Best wishes, Alison, Reception
by A verified traveler
Posted 31 Dec 2023 on Hotels
Comment from Hotel Management
2 Jan 2024 by Alison, Hotel Management
Thank you staying with us and your great score.We hope to welcome you again soon.Happy New Year!AlisonReception
by A verified traveler
Posted 9 Dec 2023 on Hotels
Great hotel and location, the only thing that lets it down is the electric shower which this time of year you have to hug the wall to get wet
Comment from Hotel Management
16 Dec 2023 by Alison, Hotel Management
Hi Peter,Thanks you for this great review, your feedback is valued.Best wishes Alison Reception
by A verified traveler
Posted 20 Nov 2023 on Hotels
Comment from Hotel Management
26 Nov 2023 by Alison, Hotel Management
Thank you for your top score, we are delighted you had a wonderful stay.We look forward to welcoming you again in the neat future.Kind regardsAlisonReception
by A verified traveler
Another Night Away
Posted 3 Nov 2023 on HotelsI made a complaint via the hotels web site but have not had a reply. I do not expect to see used feminine hygiene products in the toilet brush.
