Ratings based on 236 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Posted 11 May 2024
Value for money, friendly staff. Clean and basic. Short drive into liverpool so convenient. Would recommend for a cheaper option than city centre.
little tired
by A verified traveler
Posted 1 Apr 2024
No channels on the television,only 3 coffees.Hot tap would not turn on in the sink.
by A verified traveler
Posted 28 Mar 2024
by A verified traveler
Posted 22 Mar 2024
Staff quite rude. Basic facilities.
by A verified traveler
Posted 22 Feb 2024
Good comfy bed, everything judtxa little tired, ciuld fo with a revamp.
by A verified traveler
Posted 21 Feb 2024
The Bat area had been updated and very nice the Bedroom i had Number 16 was not up to the standard you would expect to pay £60 a night for !!!
by A verified traveler
Posted 19 Feb 2024
by A verified traveler
Posted 16 Feb 2024
The property is very tired with outdated fixtures and fittings
Couldn’t run a bath or shower without assistance from my husband as the tap was so stiff I couldn’t move it
Couldn’t get the tv to work
Positives
Room size was large as got upgraded to a family room
Receptionist on duty was very lovely
Room was quiet and a good temperature
by A verified traveler
Very poor condition and not good value for money
Posted 16 Feb 2024 on HotelsThis was honestly the worst hotel I've stayed in for many years. It looks great from the outside and website photos but it is in a very shabby condition inside...felt like going back to the 90's.
There were damp stains on the ceiling of the bedroom, a very dirty looking trapdoor above the bed leading to the loft space, black mould from a water leak by the beam above the window, ripped net curtain, loose toilet handle, loose electrical box around lampshades either side of bed, very dirty seat base on the chair and very worn dirty looking emulsion on the walls and paint on the skirting and architraves.
There are also no electrical sockets anywhere near the bed and the room only has 2 spare sockets to use in the whole room. No chance of charging up your phone on the bedside cabinet and no USB sockets anywhere.
It was certainly not worth the £63 we paid and in my experience it was well below the quality of a Travelodge which was pretty much same price at the time in that area.
The reception staff when we checked in were very polite and friendly but as soon as we walked into the hallway to head to our room, it became apparent how neglected and rundown all the decor was....massive chipped paintwork on doors and all woodwork...the corridors smelled to me like the inside of a nursing home and not a good one.
