Ratings based on 445 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Apr 2024
Comment from Hotel Management
13 May 2024 by Laura Operations Executive , Hotel Management
Dear Laura Thank you sharing your score! We hope we can welcome you again Kind Regards Laura Operations Executive
by A verified traveler
Posted 6 Apr 2024
Good place to stay for shopping and sight seeing.
Comment from Hotel Management
15 Apr 2024 by Laura, Hotel Management
Dear ChristieThank you for your feedback. Our location is great for visiting our city. It is great to read you enjoyed your stay. Kind RegardsLaura Operations Executive
by A verified traveler
Posted 26 Feb 2024
Spacious clean. Girl at reception very friendly and helpful. Defo come back
Comment from Hotel Management
17 Mar 2024 by PS TEAM , Hotel Management
Thank you Catherine for your great review - we are delighted to hear you enjoyed your stay, and your comments have been taken onboard. We hope to welcome you again soon. Best wishes, The PS Team.
by A verified traveler
Posted 9 Feb 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by PS TEAM , Hotel Management
Thank you John for your great review - we are delighted to hear you enjoyed your stay, and your comments have been taken onboard. We hope to welcome you again soon. Best wishes, The PS Team.
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
17 Mar 2024 by PS TEAM , Hotel Management
Thank you Dean for your great review - we are delighted to hear you enjoyed your stay, and your comments have been taken onboard. We hope to welcome you again soon. Best wishes, The PS Team.
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
17 Mar 2024 by ps team , Hotel Management
Thank you Paul for your great review - we are delighted to hear you enjoyed your stay, and your comments have been taken onboard. We hope to welcome you again soon. Best wishes, The PS Team.
by A verified traveler from Redwood City
Posted 28 Dec 2023
Comment from Hotel Management
15 Apr 2024 by Laura, Hotel Management
Dear Yu, Thank you so much for your great score feedback! Thank you for choosing usKind Regards Laura Operations Executive
by A verified traveler
Posted 26 Dec 2023
Good to have parking with property, however quite noisy. Internet not working or connected to smart Tv. Would be good to have this checked. Peeler very rusty. Freezer needs de-icing and clean. Toaster also needs to be cleaned. Amenities good but needs maintenance and clean.
Comment from Hotel Management
15 Apr 2024 by Laura, Hotel Management
Dear Marian, Thank you for your feedback. We apologise for the noise disturbance. We will have these items checked and addressed promptly. We appreciate your comments and will work to improve the property. Thank you for bringing these matters to our attention.Kind RegardsLaura Operations Executive
by A verified traveler
Posted 26 Dec 2023
Excellent location
Comment from Hotel Management
15 Apr 2024 by Laura, Hotel Management
Dear Kin Pong Brian,Thank you for your feedback. We hope to welcome you back in the future. Many Thanks Laura Operations Executive
by A verified traveler
Posted 23 Dec 2023 on Hotels
Brilliant place to stay with kids, very friendly staff and not nosey at night, great place.
Comment from Hotel Management
15 Apr 2024 by Laura, Hotel Management
Dear Andrew, Thank you for the kind words! We are thrilled to hear that you had a wonderful experience with us and enjoyed your stay with your children. Our staff takes pride in providing exceptional service and making sure our guests feel comfortable and at home during their stay. We hope to welcome you back again in the future!Kind Regards Laura Operations Executive
