Ratings based on 335 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 28 Apr 2024
Stayed a few times would b Definitely recommend.
5 out of 5
by A verified traveler

Posted 17 Apr 2024
Everything was very good would certainly stay again if in the area again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Mar 2024
3 out of 5
by A verified traveler

Posted 19 Feb 2024
Very convenient in proximity to station. Good for business location. 28 dgr !!! In room and unable to change the temperature despite the very noisy AC. Very humid and difficult to sleep. Even without the AC on, the noise was unbearable…the property is dated and needs a fresh look inside the toilet and some fixtures.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Feb 2024
5 out of 5
by A verified traveler

Absolutely fine accommodation at a good price.

Posted 15 Feb 2024 on Hotels
Excellent value for money. Spacious room with comfortable bed. Well priced restaurant serving good food.
5 out of 5
by A verified traveler

Posted 15 Feb 2024
Very nice and clean ..super staff, restaurant is nice good food
5 out of 5
by A verified traveler

Posted 5 Feb 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by Mercure St. Helens, Hotel Management
Thank you for your feedback.
3 out of 5
by A verified traveler

Posted 2 Feb 2024
The staff were friendly food was average. Location was good for the purpose of my trip.
Comment from Hotel Management
11 Feb 2024 by Mercure St. Helens, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted 28 Jan 2024 on Hotels
Comment from Hotel Management
11 Feb 2024 by Mercure St. Helens, Hotel Management
Thank you for your feedback.