Ratings based on 780 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Apr 2024
Easily one of the worst hotel experiences I have ever had. From the start the reception staff were unhelpful, the rooms were “straightened” but not clean (ex. stains on carpet). The walls are so thin that I could hear every bit of conversation happening next door (and it wasn’t anything I wanted to hear) - but the worst part was there was an event going on with music blaring so loud that I could hear it as clear as if it was in my room well past midnight. Called down to reception about the issue and their response was that it was *my* problem and they weren’t seemingly bothered to do anything about it. You could not PAY me to stay here again under any circumstances.
by A verified traveler
Posted 14 Apr 2024
Very clean
by A verified traveler
Posted 8 Apr 2024
This Hotel seriously needs a revamp, it could be a beautiful hotel, but it is very dated and lots of things made it look very cheap, horrible plastic flowers, plastic chains and horrendous wallpaper. Our room was very hot, which spoilt our sleep. On the plus side the two men on reception were very nice, but the £200 deposit was very steep and the breakfast was awful. It’s such a shame because it’s a lovely grand building that could be so much more.
by A verified traveler
Posted 6 Apr 2024
Nice and affordable.
To improve: we had requested twin bed but only got a double bed.
by A verified traveler
Posted 1 Apr 2024
Great staff. Restaurant on the property served great food. Would have preferred air conditioning in the room, but I’m always hot. Overall a good experience. Try the green hut down the road for some great fish!
by A verified traveler
Posted 31 Mar 2024
by A verified traveler
Posted 21 Mar 2024
by A verified traveler
Posted 17 Mar 2024
Comfortable
by A verified traveler
Posted 15 Mar 2024
Lovely quaint and character
by A verified traveler
Posted 2 Feb 2024
Awesome building.. cool history.. and beautiful surroundings. Felt a bit weird checking in though.. they require passports of all guests and take photocopies of them out the back room.. and they also require a £200 deposit which takes a few days to be returned. That's considerably more of a deposit than I've encountered elsewhere on my travels and wasn't told why it was so high.. except that it's all in the T&C's on booking. Guess they've had some pretty lousy guests in the past. The building is also ridiculously hot in winter with heating on full blast. Oh and the breakfast wasn't great but the dude serving was lovely. Despite it's faults I would stay here again because it's a castle and it's cool AF.
