Ratings based on 967 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Apr 2024
by A verified traveler
Posted 26 Apr 2024
Excellent hotel in a great location
by A verified traveler
Posted 25 Apr 2024
by A verified traveler
Posted 8 Apr 2024
Location was great parking nearby with discount lovely hotel
Comment from Hotel Management
8 Apr 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi Christine,Thank you very much for choosing Doubletree by Hilton Liverpool & Spa and for the high score. It makes us all happy to know that you had a great stay overall and that our team was able to take good care of you. Looking forward to your next visit.Best regards, Vanessa Tolete Front Office Manager
by A verified traveler
Posted 6 Apr 2024
City centre location, nice bar
Comment from Hotel Management
7 Apr 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi John,Thank you very much for choosing Doubletree by Hilton Liverpool & Spa and for the high score. It makes us all happy to know that you had a great stay overall and that our team was able to take good care of you. Looking forward to your next visit.Best regards, Vanessa Tolete Front Office Manager
by A verified traveler
Posted 17 Mar 2024
Excellent team looking after us
Comment from Hotel Management
21 Mar 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi Neil,Thank you very much for choosing Doubletree by Hilton Liverpool & Spa and for the high score. It makes us all happy to know that you had a great stay overall and that our team was able to take good care of you. Looking forward to your next visit.Best regards, Vanessa Tolete Front Office Manager
by A verified traveler
Posted 17 Mar 2024
Comment from Hotel Management
7 Apr 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi Holger,Thank you very much for choosing Doubletree by Hilton Liverpool & Spa and for the high score. It makes us all happy to know that you had a great stay overall and that our team was able to take good care of you. Looking forward to your next visit.Best regards, Vanessa Tolete Front Office Manager
by A verified traveler
Posted 11 Mar 2024
This was everything we expected it to be, older building with a history of its own, smaller rooms, well kept. breakfast is worth the extra for convenience and quality,
Comment from Hotel Management
11 Mar 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi Hayley,Thank you very much for choosing Doubletree by Hilton Liverpool & Spa and for the high score. It makes us all happy to know that you had a great stay overall and that our team was able to take good care of you. Looking forward to your next visit.Best regards, Vanessa Tolete Front Office Manager
by A verified traveler
Posted 26 Feb 2024
Well situated for the town centre. Would stay again if we went back to Liverpool
Comment from Hotel Management
29 Feb 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi MICHAEL,Thank you for sharing your experience, We try our best to provide our guests with a memorable experience. We're pleased to hear you loved the location.It would be such a pleasure to welcome you back!We’ll see you soon!Best regards, Vanessa ToleteFront Office Manager
by A verified traveler
Posted 25 Feb 2024
Not a good sleep atall
Comment from Hotel Management
26 Feb 2024 by Vanessa Tolete - Front Office Manager, Hotel Management
Hi,Thank you very much for taking the time to share your experience.Would it be possible to provide further details about your stay?Your feedback is extremely important as it helps us identify where our weaknesses lie. I will be sure to look into this.It is very disappointing to know that we were unable to meet your expectations.Hope for another chance to make things right.Sincerely,Vanessa ToleteFront Office Manager
