Ratings based on 931 Verified Reviews

3.7 out of 5
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
5 out of 5
by A verified traveler

Posted 12 May 2024
Lovely and central to all of Liverpool attractions. So cheap and great quality. No kettle in the room but could buy from reception. Have stayed here 3 times now. Gave a reduction for local parking which was a bonus.
3 out of 5
by A verified traveler

Posted 5 May 2024
Great location for base to visit Liverpool, both for walking and transport links. Pretty basic room great hot water and water pressure. Noisy at times on the weekend but to be expected given location. Only had maid service ONCE in a 7 night stay! Wouls at least have appreciated someone taking out the garbage!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Apr 2024
4 out of 5
by A verified traveler

Posted 28 Apr 2024
Decent rooms. Hair dryer available
1 out of 5
by A verified traveler

Posted 24 Apr 2024
Dreadful service
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Great place to stay and affordable too
1 out of 5
by A verified traveler

Posted 20 Apr 2024
This property is unsafe. The rooms at the back of the hotel are difficult to access, you have to wind yourself around multiple stairways and elevators to get there and if there's ever a fire. I am not confident you could find your way out.The mattresses had spring coils that dug into your back and the hallways ad elevators were filthy.
3 out of 5
by A verified traveler

Posted 20 Apr 2024
Adequate for my purposes as a solo traveller just looking for somewhere to sleep and shower. The bed is pushed against the wall so not ideal for 2 people, the windows let through all sound (and drafts) fortunately I was in a room at the back.