Ratings based on 987 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
The room needed repairs. The bathroom light didn’t work and the hairdryer didn’t work. I was charged a 100 dollar deposit up front of renting the room and it had to be cash. To get your deposit refunded you had to be present at 9 am morning of check out regardless if you needed to check out earlier in the morning. The Hotel was dirty and rundown. I will never stay at a Days Inn again.
Comment from Hotel Management
1 Jun 2024 by Manager, Hotel Management
Hello Teresa,Thank you for sharing your feedback with us. We value all guest comments and will address these concerns with our team accordingly. Our procedures are in place to ensure a smooth check-out process for all guests. We apologize for any inconvenience you experienced during your stay.
by A verified traveler
Posted 25 May 2024
So Many Many flying bugs in room, was not clean enough when i check in room, lots of nets flying 😑
Comment from Hotel Management
27 May 2024 by Manager, Hotel Management
Hello Debra, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler from Norman
Posted 17 May 2024
We stayed one night, nothing was bad, seemed clean and is close to gas station and interstate but we had no issues with noise. I would book again.
Comment from Hotel Management
22 May 2024 by Manager, Hotel Management
Hello John,We are glad to hear you found our hotel clean and conveniently located near the gas station and interstate. We appreciate your feedback and look forward to welcoming you back in the future.
by A verified traveler
Posted 15 May 2024
The bed had large yellow stains on the mattress cover and when I went to get breakfast the ants were so bad I couldn’t even get food the room also smelled like urine the staff was nice enough I just don’t think they wash there mattress protector when they wash there sheets I always check all of it down to the mattress for bed bugs that is why I seen the stain the one thing I can say good is there where no bed bugs
Comment from Hotel Management
17 May 2024 by Manager, Hotel Management
Hello felecia, I'm sorry to hear about your experience at our hotel. We take guest feedback seriously and will address your concerns with our housekeeping and maintenance teams. Thank you for acknowledging our friendly staff. Your feedback helps us improve our services for future guests.
by A verified traveler
Posted 15 May 2024
Very good
Comment from Hotel Management
24 May 2024 by Manager, Hotel Management
Hello Casondra,We are pleased to hear that you had a positive experience during your stay with us. If you have any further feedback or suggestions, please do not hesitate to contact our management team directly. Thank you for choosing to stay with us.
by A verified traveler
Posted 1 May 2024
Bad area lots of activity around the property and don’t feel safe in a dirty room spiders everywhere bathroom ceiling falling down from mold and water problems everywhere in room
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Brian, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 30 Apr 2024
There were ants everywhere and bed bugs. I want my money back!!!!!
Comment from Hotel Management
4 May 2024 by Manager, Hotel Management
Hello Thomas, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience even with limited staffing. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
by A verified traveler
Posted 25 Apr 2024
The staff was nice. The room was clean and large. The building is good looking. It is handy to everything. We would stay here
again.
Comment from Hotel Management
26 Apr 2024 by Manager, Hotel Management
Hello Donna,We truly appreciate your positive feedback and are delighted to hear that you enjoyed our clean and spacious rooms, as well as our convenient location. It would be our pleasure to welcome you back on your next visit.
by A verified traveler
Posted 22 Apr 2024
Comment from Hotel Management
14 May 2024 by Manager, Hotel Management
Hello Gwendalyn,We are stoked to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future for another excellent experience.
by A verified traveler
Posted 17 Apr 2024
Good value and good personnel, but the bathroom and steps/outer halls have seen better days, and the breakfast area had ants, selections were limited, and the juice machine wasn't working
Comment from Hotel Management
19 Apr 2024 by Manager, Hotel Management
Hello Larry,Thank you for sharing your feedback with us. We appreciate your kind comments about our staff and the value we offer. We have noted your observations about the bathroom and common areas, and will ensure they are addressed. Your concerns about the breakfast area will be shared with our team for improvement. We appreciate your valuable input to help us enhance our services for all guests.
