Ratings based on 389 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Comment from Hotel Management
13 Jun 2024 by Greg Pirkle, General Manager, Hotel Management
Dear Natalie,Thank you for staying at Capital Hotel. We are pleased we met your expectations and look forward to a return visit from you.
by A verified traveler
Posted 8 Jun 2024
Wonderful historic hotel in downtown Little Rock
Comment from Hotel Management
8 Jun 2024 by Greg Pirkle, General Manager, Hotel Management
Dear Rosellen,Thank you for staying at Capital Hotel, our historical gem in Little Rock. We are happy we met your expectations and look forward to your return again one day.
by A verified traveler
Posted 20 Apr 2024
Beautiful, safe staff is extremely accommodating. Great food.
Comment from Hotel Management
20 Apr 2024 by Greg Pirkle, General Manager , Hotel Management
Dear Clara,Thank you for your feedback related to your stay. I am happy to hear we met your expectations and you appreciated our staff.
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
3 May 2024 by Greg Pirkle, General Manager, Hotel Management
Dear Shannon,Thank you for staying at Capital Hotel. We are happy we met your expectations and looking forward to your return. The renovations are coming to an end soon and delighted to show off the new look and enhancements.
by A verified traveler
The Capitol Hotel makes you feel like a celebrity.
Posted 18 Mar 2024 on HotelsClassy, comfortable and clean.
Comment from Hotel Management
19 Mar 2024 by Greg Pirkle, General Manager , Hotel Management
Dear Sarah,Thank you for staying at Capital Hotel. We certainly appreciate your feedback and happy we met your expectations.
by A verified traveler from Arlington
Posted 17 Mar 2024
Very rude staff. We left immediately and went somewhere else
Comment from Hotel Management
17 Mar 2024 by Greg Pirkle, General Manager , Hotel Management
Dear Matthew,I am sorry you had a bad experience before you actually stayed with us. Wish we had a chance to demonstrate our hospitality with you.
by A verified traveler
Posted 16 Mar 2024 on Hotels
Comment from Hotel Management
18 Mar 2024 by GM, Hotel Management
Dear Betty H, Thank you for your time reviewing our hotel; we appreciate your choosing us. We hope to provide you with a WOW experience upon your return to the area. Sincerely, Gregory Pirkle, GM
by A verified traveler
Posted 15 Mar 2024
Nice area. Great little dining spots and bars within walking distance.
Hotel is doing some renovations. Woke to a very large crane being set up outside our room window which was used to drop off building materials on the roof/floor right above us causing thundering noises shaking the room and rattling the ceiling lights. Not sure why they would put any guests in that room given how early in the morning they started delivering materials.
Comment from Hotel Management
15 Mar 2024 by Greg Pirkle, General Manager, Hotel Management
Dear Andrew,Thank you for your feedback regarding the property. I am very sorry for the inconvenience caused to you by the delivery of roof materials. This was not supposed to be done until 9am and I do apologize for the early morning disturbance. We are going through a refreshing of the property and do hope you will give us another opportunity when the renovations are done in late May.Again, i am sorry about the experience you had with us.Sincerely,Greg
by A verified traveler
Posted 12 Mar 2024
Staff was exceptionally pleasant and helpful. Hotel is steep in history. Fantastic location.
Comment from Hotel Management
12 Mar 2024 by Greg Pirkle, General Manager, Hotel Management
Dear Kenneth,Thank you for your feedback on your recent stay. Our building is amazing but it is our staff that makes this a great place to stay. Looking forward to your return one day.
by A verified traveler
Posted 8 Mar 2024
Comment from Hotel Management
9 Mar 2024 by Greg Pirkle, General Manager , Hotel Management
Dear Nicole,Thank you for staying at Capital Hotel. We are happy we met your expectations. Looking forward to your return.
