Ratings based on 342 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 May 2024
The rooms are very clean with a nice fresh smell!
The bed was comfortable and bedding is nice and soft. We did not swim this time but the pool was clean and inviting and if time permitted we would have definitely went for a swim! My daughters and I really enjoyed the breakfast and I was happy gluten free options were available for me.
Comment from Hotel Management
22 May 2024 by Operation Manager, Hotel Management
Thank for staying with us, See you soon.
by A verified traveler
Posted 14 May 2024
Very enjoyable stay!
Comment from Hotel Management
20 May 2024 by Operation Manager, Hotel Management
Thank you, See you in the Future!
by A verified traveler
Posted 12 May 2024
stayed two nights I called them 3 times to let them know about arrival time and they tried to charge me a no show fee. The breakfast was free and delicious but the African American lady who ran it both does was extremely rude. She hovered over you watching your every move and would get loud at you if you didn’t grab something how she wanted you to. She made guests and children scared to even attempt to go get anything. My two kids wanted to go swimming the pooo is not heated by the way. Our key wouldn’t work but had seen a birthday party reserved in the patio area so figured it was the pool to so we waited and went back later to check office staff said it’s not reserved and we could swim only the outside area was that these same people come and reserve outside on weekends and take over the entire area and over stay their welcome with trashing the area and disrespecting guests and staff but yet did nothing about it. So my two kids got in the water we were teaching them how to swim as I walked to lay our towels down on seats African American women from the reserved party came into the pool cursing saying she was gonna use that seat as we were the only ones in the pool area and they were outside. So she then got in the pool along with others and started aggressively swimming towards my daughter and talking about her which made my daughter scared. By far the most horrifying stay with harassment and rudeness from staff and guests.. do not stay here it’s ran by animals
by A verified traveler
Posted 11 May 2024
Great staff with a friendly and clean environment
Comment from Hotel Management
20 May 2024 by Operation Manager, Hotel Management
Thank you, See you in the future!
by A verified traveler
Posted 8 May 2024
The breakfast was surprisingly good. I normally hate continental breakfast but I was a fan of all of their options.
Comment from Hotel Management
20 May 2024 by Operation Manager, Hotel Management
Thank you, See you in the future!
by A verified traveler
Posted 7 May 2024
Great place to stay.
Comment from Hotel Management
20 May 2024 by Operation Manager, Hotel Management
Thank you, See you in the future!
by A verified traveler
Posted 30 Apr 2024
Comment from Hotel Management
22 May 2024 by Operation Manager, Hotel Management
Thank you for staying with us !
by A verified traveler
Posted 17 Apr 2024
It was very nice! Extremely clean! The rooms are very spacious!
Comment from Hotel Management
20 May 2024 by Operation Manager, Hotel Management
Thank You, See you in the future!
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
16 Apr 2024 by S Daniels, Hotel Management
Thank you for choosing Tru by Hilton Lithia Springs
by A verified traveler
Posted 11 Apr 2024
My daughters and I really enjoyed our stay. Everything from the rooms, to the indoor pool, to the games and snack bar in the lobby were excellent! The decor was cheery as well.
Comment from Hotel Management
16 Apr 2024 by S Daniels, Hotel Management
Andy, thank you for sharing your experience from your most recent stay. We appreciate your business and very happy to hear that you enjoyed your stay.
