Ratings based on 593 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Apr 2024
A quiet location, good sizzled warm and comfortable rooms. In room dining was really good quality
Comment from Hotel Management
27 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Graeme,Thank you for your positive review and for choosing to stay with us. We're delighted you enjoyed our quiet location and found our rooms warm, comfortable, and of good size. It's fantastic to know that you also enjoyed the quality of our in-room dining service from Frankie's. Your feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.Best regards,
by A verified traveler
Posted 22 Apr 2024
Motel was clean and updated. It was a quick overnight stay but a comfortable one. Staff were pleasant and rang to notify me of an item that was left in the room on departure. I would stay again
Comment from Hotel Management
26 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Christine,Thank you for choosing to stay with us and for taking the time to leave such a positive review. We're thrilled that you found our motel clean, comfortable, and updated. Our team strives to provide excellent service, and we're glad they could assist you promptly with the item you left behind. We appreciate your kind words and hope to have the pleasure of hosting you again soon.Best regards,
by A verified traveler
Posted 6 Apr 2024
It's a nice place to stay.
Comment from Hotel Management
6 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Simran,Thank you for your positive feedback! We're glad to hear that you found our place nice to stay. We strive to make every guest's experience a pleasant one and appreciate your feedback.Warm regards,
by A verified traveler
Posted 1 Apr 2024
The service apartments were great. Loved the independence and privacy too! Perfect for families!
Will totally recommend especially for families!
Comment from Hotel Management
6 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Kelvin,Thank you for taking the time to share your positive experience with us. We're thrilled that you enjoyed the service apartments and appreciated the independence and privacy they offer, especially for families. Your recommendation means a lot to us!Warm regards,
by A verified traveler
Posted 1 Apr 2024
Clean and accomodating
Comment from Hotel Management
6 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Len-len,Thank you for your 5-star review! We're pleased to know that you found our accommodations clean and accommodating. We hope to welcome you back soon!Best wishes,
by A verified traveler
Posted 31 Mar 2024
Comment from Hotel Management
20 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Sarah,Thank you for your positive review! We're glad you enjoyed your stay.
by A verified traveler
Posted 30 Mar 2024
Comment from Hotel Management
6 Apr 2024 by Zig Zag Motel, Hotel Management
Hi Lucia Yee Fong, Thank you for the 5/5 on Expedia.
by A verified traveler
The place to stay in Lithgow
Posted 6 Mar 2024 on HotelsVery happy with the standard of accommodation here, clean rooms comfortable bed. The restaurant ambience was good the food even better.
Comment from Hotel Management
16 Mar 2024 by Zig Zag Motel, Hotel Management
Thank you for choosing to stay with us, Ron! We're delighted that you enjoyed your time at our hotel and found our accommodations to be of a high standard. It's wonderful that you found our rooms clean and comfortable and enjoyed dining at our restaurant. We appreciate your feedback and hope to welcome you back soon for another great stay!Warm regards,
by A verified traveler
Posted 27 Feb 2024 on Wotif
Comment from Hotel Management
6 Apr 2024 by Zig Zag Motel, Hotel Management
Dear Andrew,I'm sorry to hear that your experience did not meet your expectations. We take all feedback seriously and would love to learn more about what went wrong during your stay to ensure it doesn't happen again. Please feel free to contact us directly so we can address your concerns.Warm regards,
by A verified traveler
Posted 25 Feb 2024
Everything was top of the Mark, Food was delicious, great place to be, the Mountains view is amazing, can’t wait to go back again.
Perfect stay
Comment from Hotel Management
25 Feb 2024 by Zig Zag Motel, Hotel Management
Thank you, Komando, for your outstanding review and perfect rating! We're delighted to hear that everything was "top of the mark" during your stay with us. It's fantastic to know that you enjoyed our delicious food and found our property to be a great place to be. We're thrilled that you appreciated the amazing mountain view and that your stay was perfect. We can't wait to welcome you back again soon for another wonderful experience at our establishment!
