Ratings based on 988 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Great Hotel! Safe and beautiful
by A verified traveler
Posted 28 May 2024
Very nice place, clean and friendly staff.
Comment from Hotel Management
28 May 2024 by Guest Relation Management, Hotel Management
Hi Sarah,Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and found our place clean and our staff friendly. Your satisfaction is our priority, and it’s wonderful to know we met your expectations. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
by A verified traveler
Posted 19 May 2024
Very slow elevator. Front desk very friendly. I am not a rewards member so my room was to be cleaned every 3 days which I like since I was live streaming a conference all week. Housekeeping came to my room every day. This was annoying. If you state a policy then it should be followed.
Comment from Hotel Management
21 May 2024 by Guest Relation Management, Hotel Management
Hi Allison,Thank you for sharing your feedback on your recent stay. We are pleased to hear that you found our front desk team to be friendly and accommodating. Please know that we take your feedback seriously and will address this issue with our housekeeping team to ensure that our policies are followed diligently in the future. We appreciate your understanding and hope that this isolated incident does not deter you from considering us for future stays. We look forward to the opportunity to welcome you back and provide you with a more seamless experience!
by A verified traveler
Posted 18 May 2024
Comment from Hotel Management
20 May 2024 by Guest Relations Specialist, Hotel Management
Hi Laura,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.
by A verified traveler
Posted 11 May 2024
Enjoyed my stay
Comment from Hotel Management
13 May 2024 by Guest Relations Specialist, Hotel Management
Hi Alex,We're thrilled to hear that you enjoyed your stay with us! Providing a delightful experience is always our top priority, and we're pleased that we could meet your expectations. Our team works diligently to ensure that every guest feels welcomed and comfortable throughout their time with us. Your positive feedback motivates us to continue delivering exceptional service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future!
by A verified traveler
Posted 11 May 2024
The business center is a four-foot table in the lobby.
Comment from Hotel Management
13 May 2024 by Guest Relations Specialist, Hotel Management
Hi Wes,We appreciate your feedback regarding our business center. While we understand your concerns, we strive to provide a comfortable and functional environment for all our guests. Our business center setup is designed to accommodate various needs efficiently. However, we value your input and will consider it as we continue to enhance our amenities to better meet the expectations of our guests.
by A verified traveler
Posted 7 May 2024
Outside nice
Comment from Hotel Management
7 May 2024 by Guest Relation Management, Hotel Management
Hi Seneca,Thank you for choosing us for your accommodation needs. We would love to learn more about your experience to better address any areas of concern. Please feel free to reach out to us directly so we can discuss how we can improve and ensure your next stay exceeds your expectations. Looking forward to welcoming you back soon!
by A verified traveler
Posted 4 May 2024
Comment from Hotel Management
25 May 2024 by Guest Relations Specialist, Hotel Management
Hi Pavio,I'm sorry to hear that your experience wasn't up to your expectations. Your feedback is important, and if there are specific aspects you'd like to share or if there's anything we can do to address your concerns, please feel free to provide more details. Our goal is to ensure all guests have a positive stay, and your input helps us make improvements.
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
23 May 2024 by Guest Relation Management, Hotel Management
Hi Antonyo,We're grateful for your recent stay at our hotel. Your comfort and satisfaction are our top priorities, and if there's anything you think we can do to elevate your experience next time, please feel free to share it with us. We hope to have the pleasure of hosting you again in the future!
by A verified traveler
Posted 3 May 2024
Comment from Hotel Management
4 May 2024 by Guest Relations Specialist, Hotel Management
Hi Wiwit,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
