Ratings based on 969 Verified Reviews

3.7 out of 5
100% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 31 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Guest Relations Management, Hotel Management
Hi Daniel,Thank you for taking the time to provide us with your feedback. We are happy to hear that you had a positive experience and enjoyed the majority of your stay. Your rating helps us identify our strengths and areas where we can improve to ensure that our guests feel welcomed and satisfied throughout their time with us. It is our goal to provide a seamless and convenient travel experience.We sincerely thank you for your review and for choosing our hotel. We eagerly await the opportunity to welcome you back in the future and provide you with another enjoyable stay.
5 out of 5
by A verified traveler

Posted 30 Oct 2024
Clean place
Comment from Hotel Management
31 Oct 2024 by Guest Relations Management, Hotel Management
Hi Claudia,Thank you for reaching out and sharing your positive feedback with us. Our team is dedicated to providing a welcoming and comfortable experience for all our guests, and we are delighted to know that we achieved this during your visit. It brings us great joy to know that we contributed to your overall travel convenience and satisfaction.We look forward to the pleasure of hosting you again in the future!
1 out of 5
by A verified traveler

Posted 29 Oct 2024
Comment from Hotel Management
30 Oct 2024 by Guest Relations Management, Hotel Management
Hi Mushir,Thank you for taking the time to share your feedback with us. We apologize for any shortcomings you experienced during your recent visit. Your feedback is important to us as we continuously strive to improve the guest experience at our hotel.We hope that you will give us another opportunity to provide you with a much better experience in the future. We value your patronage and would be grateful for the chance to regain your trust.We appreciate your understanding and hope to have the opportunity to welcome you back.
5 out of 5
by A verified traveler

Posted 28 Oct 2024
Lovely rooms
Comment from Hotel Management
29 Oct 2024 by Guest Relations Management, Hotel Management
Hi Quarry,Thank you for reaching out and sharing your positive feedback. We strive to create a comfortable and welcoming environment for all our guests, so it's wonderful to hear that we succeeded in making your stay enjoyable. Your satisfaction is our utmost priority, and we're thrilled to have contributed to your travel comfort.We look forward to welcoming you back again soon!
1 out of 5
by A verified traveler

Posted 28 Oct 2024
I did not realize breakfast was not free until a bill was presented. I also feel $18 is too expensive for a hotel breakfast.
Comment from Hotel Management
29 Oct 2024 by Guest Relations Management, Hotel Management
Dear Ross,Thank you for your feedback regarding your recent stay. We apologize for any confusion regarding the breakfast charges and appreciate your perspective on the pricing.We strive to offer a variety of options that cater to different tastes, and we understand that pricing can be a concern. Your input is valuable, and we will certainly review our breakfast offerings and pricing to ensure they align with our guests' expectations.We appreciate your comments and hope to welcome you back in the future for a more satisfying experience.
5 out of 5
by A verified traveler from Laredo

Posted 28 Oct 2024
This place is very convenient, price is right, great facilities.
Comment from Hotel Management
28 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Mauricio,Thank you so much for sharing your positive feedback! We’re thrilled to hear that our convenient location, competitive pricing, and well-maintained facilities made your stay enjoyable. Our team takes great pride in providing an exceptional experience, and it’s always rewarding to know our efforts are appreciated. We look forward to welcoming you back and being part of more memorable experiences during your travels.
5 out of 5
by A verified traveler

Posted 27 Oct 2024
The only thing it needs is a restaurant
Comment from Hotel Management
28 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Melissa,Thank you for sharing your thoughts with us! We’re thrilled to hear that you enjoyed your stay and found so much to love about our property. Our team takes great pride in creating a welcoming and comfortable experience for our guests, and we're always looking for ways to enhance our amenities. We also hear your comment about an on-site restaurant; our central location provides easy access to a variety of dining options nearby, allowing guests to explore local flavors. Your feedback is invaluable, and we’re glad to have had the opportunity to host you. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted 27 Oct 2024
Good stay for a day or two.
Comment from Hotel Management
28 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Maya,Thank you for sharing your thoughts on your recent stay with us! We're delighted to hear that your time here was enjoyable and that our accommodations met your expectations for a brief visit. Many guests find that our facilities and location make for a convenient and comfortable short stay, and we’re glad you felt similarly. Our team works hard to ensure each guest has a pleasant experience, whether they're here for a day or longer, and we hope you left with positive memories of your time with us. We’d love to welcome you back whenever you find yourself in the area again!
5 out of 5
by A verified traveler

Posted 26 Oct 2024
I frequently stay there .
Comment from Hotel Management
28 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Shanae,Thank you for your continued loyalty and for choosing us as your frequent destination! We truly appreciate your feedback and the opportunity it gives us to continuously enhance our services. Our team is dedicated to creating an exceptional experience for each guest, and it’s rewarding to know that you have enjoyed staying with us on multiple occasions. We look forward to providing you with the same high standards you’ve come to expect and ensuring that each visit is as enjoyable as the last. Thank you again for being a valued guest, and we can't wait to welcome you back.
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Nice area and convenient
Comment from Hotel Management
28 Oct 2024 by Guest Relations Specialist, Hotel Management
Hi Tara,Thank you for choosing to stay with us and for sharing your feedback! We’re thrilled to hear that you enjoyed our location and found it convenient, as we strive to provide guests with easy access to the best our area has to offer. Our team is always dedicated to creating an exceptional experience, and it’s wonderful to know that our setting contributed positively to your stay. We look forward to welcoming you again and hope each visit brings more memorable experiences in our vibrant surroundings.