Ratings based on 125 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jun 2024
Other than it being near the Basilica it’s okay.
by A verified traveler
Posted 14 May 2024
by A verified traveler
Posted 6 May 2024
This is one of the most pleasant hotels I have ever stayed in. The staff is friendly and helpful. The bathrooms of the rooms have fantastic bathtubs. The restaurant is a charming space with excellent food and great waiters.
Comment from Hotel Management
13 May 2024 by Grand Hôtel de L'Espérance***, Hotel Management
Dear customer, We are delighted to hear that your experience at the Grand Hôtel de l'Espérance was a very pleasant one. Thank you for your positive comment. It was a real pleasure to have you with us! We hope to see you again soon!
by A verified traveler
Posted 28 Apr 2024
A really nice old fashioned hotel, clean and comfortable, quite big room, staff are friendly and welcoming. Breakfast is very good!
Comment from Hotel Management
29 Apr 2024 by Grand Hôtel de l'Espérance***., Hotel Management
Dear guest,The entire team would like to thank you for the comment you have taken the time to share online, and would also like to thank you for all your kind compliments.We hope to have the pleasure of seeing you again, and thank you for staying with us.
by A verified traveler
Posted 26 Nov 2023
Comment from Hotel Management
17 Dec 2023 by Grand Hôtel de L’Espérance***, Hotel Management
Cher Robert, Nous vous remercions d’avoir partagé votre expérience sur Expedia. Merci pour votre avis positif. Nous serions très heureux de pouvoir vous recevoir lors d’un prochain séjour dans notre établissement.Bien cordialement.
by A verified traveler
Posted 21 Oct 2023 on Hotels
Comment from Hotel Management
22 Oct 2023 by Le Grand Hôtel de L'Espérance***, Hotel Management
Bonjour cher client,Merci d'avoir partagé votre expérience.Nous sommes ravis de constater que votre séjour fut à la hauteur de vos attentes.Dans l'espoir de vous accueillir de nouveau très prochainement.Bien à vous.
by A verified traveler
Posted 5 Sep 2023
Comment from Hotel Management
27 Sep 2023 by Grand Hôtel de l'Espérance***, Hotel Management
Cher Micheal,Nous vous remercions d'avoir partagé votre expérience de séjour.Egalement, toute l'équipe vous remercie pour votre commentaire plus que positif. Nous serions très heureux de vous accueillir de nouveau lors d'un futur séjour.En vous souhaitant une agréable journée.
by A verified traveler
Posted 21 Aug 2023
Great loctaion, friendly staff and delicious breakfast. Rooms can be hot during summer with no AC available
Comment from Hotel Management
24 Aug 2023 by Grand Hôtel de L’Espérance***, Hotel Management
Dear George, Thank you for sharing your experience. Thank you for this positive comment. We would be very happy to be able to welcome you during a future stay in our establishment.
by A verified traveler
Posted 3 Jul 2023
Comment from Hotel Management
8 Jul 2023 by Grand Hôtel de l'Esperance, Hotel Management
Cher Marie-Alix,Merci d'avoir partagé votre avis à la suite de votre séjour dans notre hôtel.Nous espérons vous revoir très bientôt.En vous souhaitant un bon week-end.Grand Hôtel de l'Esperance***
by A verified traveler
Posted 19 Jun 2023
We were travelling on Motorcycles, the secure parking is excellent. The rooms are great. The breakfast selection very good.
The rooms, however, have not got air con. The temp on the day we arrived was in high 20’s possible up to 30* if the window opened biting midges/gnats came in straight away. So a little uncomfortable in high heat. No drink! Not a bottle if water nir coffee making facilities provided?
Comment from Hotel Management
23 Jun 2023 by Le Grand Hôtel de L'Espérance***, Hotel Management
Hello; we are sorry for the inconvenience caused by the heat but we cannot install air conditioning since we are classified buildings. We have water bottles at the reception but we also sell large water bottles at the hotel bar . Hope to see you again soon .The reception.
