Ratings based on 250 Verified Reviews

3.3 out of 5
77% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
2.9 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 11 Jun 2024
It was good and calm, staff are very friendly
4 out of 5
by A verified traveler

Posted 10 May 2024
The hotel was exactly what we needed, within walking distance of Lisbon city centre and many things to see on the way there. The room was basic, but then again, while on holiday how much time do you spend in the room?! The staff were top-rate, very friendly and approachable, giving us a map and rundown of the city while we checked in.
5 out of 5
by A verified traveler

Posted 3 Mar 2024
Place is affordable and the guys working the front desk were always helpful and friendly. Conveniently located a minute away from Rato station and bus stops, and within walking distance of all the big tourist districts but just enough that it's you can open the windows without it being noisy. Would stay here again.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Feb 2024
1 out of 5
by A verified traveler

AVOID

Posted 24 Jan 2024 on Hotels
Easily one of the dirtiest rooms I have ever stayed in-- the kind where you sleep on top of the bed, over all the blankets. Horrid smell, wax (?) on the floors, stains on the sheets, etc. Checked for bedbugs and found a TERRIFYINGLY stained mattress.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Dec 2023
3 out of 5
by A verified traveler

Posted 20 Jun 2023
The hotel is located near to the bus, subway station and restaurants, very convenient! However the shower was very small and its was clogged, the room was fine.
4 out of 5
by A verified traveler

Posted 3 Apr 2023
Room was a little small, but served the purpose
1 out of 5
by A verified traveler

Request a double bed and a crib, got 3 twin beds i

Posted 31 Aug 2022 on Hotels
We chose this hotel specifically because it mentioned that they had a baby crib, air conditioning and parking as we needed somewhere to stay overnight to catch a flight in Lisbon the next morning. It gave us the option to choose a double bed or 2 twin beds. We chose a double bed and requested a crib for our baby. When we arrived, they gave a room with 3 twin beds and no air conditioning. The room was tiny, and the beds were very uncomfortable. I had to move one of the mattresses on the floor so that my baby would have a safer place to sleep. We spoke to the peryat the front desk and unfortunately they could do nothing to help us. At least the parking on the street was free because we were not going to spend an extra 9 euros for on-site parking.
5 out of 5
by A verified traveler

Nice friendly place

Posted 1 Mar 2022 on Hotels
Overall was very nice. Very friendly staff and they all speaking Englisch exept of the cleaning ladies. Very clean with daily service, ideal location just 2 minutes from the metro station and bus terminus. When we first arived we got a really small room but Philipp was kind enough to give us an other room. Thank you Philipp. 😃