Ratings based on 152 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
Close to Rossio square.
Comment from Hotel Management
29 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Gerald, Thank you for sharing your experience with us.We are really glad to hear that you liked our location close to Rossio square.It was a pleasure having you here.Kindly,TCH Lisbon Baixa Team
by A verified traveler
Posted 27 May 2024
I liked our stay.
Comment from Hotel Management
29 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Rachell,Thank you for staying with us and giving your feedback.We are very happy to know you enjoyed our hostel!Kindly,TCH Lisbon Baixa Team.
by A verified traveler
Posted 24 May 2024
Good location for exploring Lisbon
Comment from Hotel Management
27 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Jonathan,Thank you for sharing your comments with us.It is wonderful that our location was just what you desired for your travel needs and we are happy to know that our staff and high cleaning standards met your expectations.It was a pleasure to have you here.Kindly,TCH Lisbon Baixa Team.
by A verified traveler
Posted 17 May 2024
Staff was great, rooms were clean and other roommates were of no trouble.
Comment from Hotel Management
27 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Jonathan,Thank you for sharing your comments with us.We are really happy to know that you had a great stay with us and that each of our facilities and services helped you to enjoy your time while staying with us.Looking for welcoming you in the future.Kindly,TCH Lisbon Baixa Team
by A verified traveler
Posted 15 May 2024
An easy 5-star rating except for the dirty carpet on the third floor. It's begging for deep steam cleaning.
5 stars for the staff, great service & always pleasant to deal with. Much thanks to Pedro, Will & Rivi who made our stay so enjoyable. The location is excellent, most of the points of interest are within walking distance. The Metro (Rossio Station) is a few minutes away & Trolley #15E (for Belem) passes by the hotel. Trolley #28E is available 2 blocks from the property. Sleep quality is excellent !
Comment from Hotel Management
27 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Leo,Thank you for sharing your experience with us.We are really happy to know that you had a great stay with us and that each of our facilities and services helped you to enjoy your time while staying with us.Our team hopes to offer you another warm welcome soon!Kindly,TCH Lisbon Baixa Team
by A verified traveler
Posted 2 May 2024
Comment from Hotel Management
27 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Amanda,Thank you for the feedback. We are looking for welcoming you back in the future.Kindly,TCH Lisbon Baixa Team
by A verified traveler from FALLS CHURCH
Posted 30 Apr 2024
Comment from Hotel Management
29 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Cui,Thank you for the feedback.It was a pleasure having you here. Kindly,TCH Lisbon Baixa Team
by A verified traveler
Posted 29 Apr 2024
I will be back , wonderful
Comment from Hotel Management
27 May 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Gilberto,Many thanks for the Feedback. We are glad you liked .Looking for welcoming you back in the future.Kindly,TCH Lisbon Baixa Team
by A verified traveler
Posted 4 Apr 2024
Is too much expensive for this hostel
Breakfast poor
Comment from Hotel Management
8 Apr 2024 by The Central House Lisbon Baixa, Hotel Management
Dear Alireza,We appreciate your feedback and apologize if you felt the cost didn't align with your expectations. We're constantly evaluating our pricing to ensure it reflects the value we provide. We'll take your comments into consideration to improve our offerings and ensure a more satisfying experience for our guests. Thank you for bringing these points to our attention, and we hope to have the opportunity to better serve you in the future.Kindly,Alessandra AbreuGeneral Manager
by A verified traveler
Best hostel so far...
Posted 18 Mar 2024 on HotelsEmployées were amazing; very helpful and polite.
The room was very clean and spacious with a balcony.
Excellent location.
Great price.
Comment from Hotel Management
21 Mar 2024 by The Central House Lisbon Baixa Team, Hotel Management
Dear Ruth,Thank you so much for taking the time to share your positive experience with us!We appreciate your kind words and are thrilled to learn that the TCH Lisbon met your expectations. Our team works hard to provide a memorable and comfortable stay for our guests.Safe travels, and we hope to see you again soon!Best regards,The Central House Lisbon Baixa Team
