Ratings based on 268 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Apr 2024
Absolutely beautiful property and grounds a short 10 min drive from the downtown Cascais and excellent restaurants. We loved our spacious premium room overlooking the ocean. The bathroom was very large and luxurious. The carpet, which was old and stained, was the only major negative but apparently other rooms have new flooring. A room this calibre deserved cotton sheets, not poly, but we got by. The balcony was very large with two loungers and a table with two chairs, and with a stunning view of the ocean. The patio doors were new and easy to use. Breakfast was included and surpassed my expectations with traditional eggs, bacon as well as meats, cheeses, breads, pastries, cereals, yogurt, fruit (the best oranges!), champagne and juices and cappuccino. Lunch was not included but we ordered a club sandwich and it was delicious. We used the indoor and outdoor pools, steam and sauna, bucket shower and loved them all. But one of the nicest things about this hotel was the top notch staff. They were very professional, informative and welcoming. I would recommend this hotel without hesitation.
by A verified traveler
Posted 14 Apr 2024
Beautiful. Not a thing I would change. Great breakfast included.
by A verified traveler
Posted 6 Jan 2024
Spent New Years eve through January 6th at this hotel. Overall great experience. We wanted something quiet and close to Sintra. Here are my issues:
1st and 2nd day great...everything perfect
3rd day, they opened breakfast at 7:40 am instead of 7:30 and we run by the minutes and our itinerary got altered.
5th and 6th day no buffet so they brought us food to the table....thank you but it was too much food. Today was the last day and also no buffet and we ordered eggs and took 15 minutes to make eggs??!!! really?
The room was clean but with the rain there was dripping on the AC unit outside and didn't let us sleep well.
Customer series amazing!! Thank you Rita and Miguel...you were very nice and helpful. Overall, the property is nice and I want to give a 4 star rating (almost 5). We loved the location and the rooms are clean
by A verified traveler
Posted 20 Nov 2023
Lovely hotel with an excellent view across the sea (ask for a front-facing room). If only the weather had been better, we'd have made better use of the balcony and outdoor swimming pool; as it was, the indoor pool and gymn were a good consolation prize.
by A verified traveler
A little disappointed.
Posted 24 Oct 2023 on HotelsNot sure if it was time of year and a long summer for the staff but the fact that this hotel is a 5* boutique hotel it was overall disappointing. There was not that attentive service that you would expect from s rated hotel as this, we felt the place was a little tired in not only staff but decor and buildings. On the plus we had a very comfortable bed and good size room. It was quiet and the hotel has easy access to Cascais (around a 40 minute walk and there are bike rentals available)
The spa facilities are pretty average but clean.
The cost vs experience we would choose other options in future - sorry to say but just disappointed.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Posted 16 Oct 2023 on Hotels
by A verified traveler from Naples
Posted 10 Oct 2023
Fantastic stay, service was great and the property is beautiful
by A verified traveler
Posted 8 Oct 2023
by A verified traveler
Posted 29 Sep 2023 on Hotels
