Ratings based on 369 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
Didn’t like bathroom set up.
9 hole golf course was in poor condition!
Person in pro shop not very informative.
Noisy in room area you other surrounding rooms and hallway
by A verified traveler
Posted 2 May 2024
Amazing… so amazing we extended our stay here
by A verified traveler
Wonderful Stay
Posted 12 Nov 2023 on HotelsOur stay at the Penha Longa exceeded all expectations. From the beginning to the end. On arrival we were met with some of the most friendly and helpful staff. Everyone went above and beyond to please and to make the stay great. The hotel is nestled on a beautiful golf course. Lots of great restaurants and a superb free breakfast every morning. Star in every department was great. There was no language barrier. I would certainly return to this property. We had a wonderful vacation.
Comment from Hotel Management
13 Nov 2023 by Smata, Hotel Management
Laverne, Delighted to hear you had an exceptional stay with us! Thanks for your kind words and we look forward to welcoming you back for another wonderful vacation.Susana MataDirector of Quality
by A verified traveler
Posted 8 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Penha Longa Resort, Hotel Management
Thank you for your feedback!
by A verified traveler
Posted 16 Sep 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by Penha Longa Resort, Hotel Management
Thank you for your feedback!
by A verified traveler from London
Posted 5 Sep 2023
Lovely Quiet Property with Good Selection of Restaurants and warm welcoming staff
Comment from Hotel Management
6 Sep 2023 by Penha Longa Resort, Hotel Management
Dear rajesh, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and found our property to be a lovely and peaceful retreat. Our team takes pride in providing a warm and welcoming experience to our guests. We're also delighted that you appreciated our selection of restaurants.We can't wait to welcome you back in the future!Best regardsSusana Mata Director of Quality
by A verified traveler
Posted 6 Aug 2023
The room was nice and clean, good temperature. I love how spacious the room was, well distributed, with mirrors, a balcony overlooking the garden and the mountain. We had access to juice, sodas and water in the refrigerator.
The staff was very friendly. They brought our luggage up to the room.
Comment from Hotel Management
6 Sep 2023 by Penha Longa Resort, Hotel Management
Dear Yanick, Thank you so much for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay at our hotel.It's great to know that you found your room comfortable, clean, and well-maintained. We take pride in providing spacious and thoughtfully designed rooms, and we're delighted to hear that you appreciated the layout, mirrors, and the balcony with a view of the garden and mountains.We're also pleased to hear that you enjoyed the complimentary refreshments in the refrigerator and that our staff provided you with excellent service, including assistance with your luggage. Our team works hard to ensure our guests have a memorable experience, and your kind words are a testament to their efforts.We hope to welcome you back in the future for another enjoyable stay.Safe travels!Susana Mata Director of Quality
by A verified traveler
Posted 5 Aug 2023 on Hotels
Comment from Hotel Management
6 Sep 2023 by Penha Longa Resort, Hotel Management
Dear Annette, Thank you so much for choosing to stay at our hotel, and for taking the time to share your feedback! Your opinion is valuable to us, and we're always looking for ways to improve our services. If you have any specific comments or suggestions that could help us enhance your future visits or the experiences of other guests, please don't hesitate to share them with us.We hope to welcome you back to our hotel in the near future and provide you with an even better experience. Safe travels! Susana MataDirector of Quality
by A verified traveler
Excellent
Posted 29 Jul 2023 on HotelsBeautiful area ,great service great food !Amazing atmosphere.
Comment from Hotel Management
6 Sep 2023 by Penha Longa Resort, Hotel Management
Dear Kyle, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay at our hotel and that you found the area beautiful. Providing great service and delicious food is our top priority, and it's wonderful to know that we exceeded your expectations.We hope to welcome you back soon for another amazing experience!Warm regardsSusana MataDirector of Quality
by A verified traveler
Posted 1 Jun 2023 on Hotels
