Ratings based on 977 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
The service is good, but the room is really hot, the aircon doesn’t really work
by A verified traveler
Posted 7 Apr 2024
Room was very uncomfortable. Air con didn’t work and room got very stuffy. Kids bed was very uncomfortable. Lots of noise from outside all contributed to none of us sleeping well at all for our two night stay
by A verified traveler from Rancho Palos Verdes
Posted 3 Apr 2024
No shampoo in bathroom. That’s basic, but minor. But I don’t know if I missed the notice on Expedia about construction. Due to jet lag, my kids and I were still sleeping at 825 AM. I was startled awake by persistent loud squeaking noises. I thought someone upstairs was having “a good time in bed” but alas when it went on for 10 or more minutes and the noises evolved to banging and drilling so loud that I could not bear to be in the room another minute, I got up and left.
The staff was nice, they were pleasant at check in and check out. It’s not a reflection on them. I just was not prepared for the construction noise and disruption. I would have gotten a different hotel had I been aware.
by A verified traveler
Posted 3 Apr 2024
AC did not work, it was boiling in the room. Great breakfast selection!
no indoor pool for kids.
close to metro station but far from downtown
by A verified traveler
Posted 18 Mar 2024
No air conditioning and no fans. The property knows this but does not care. Was so uncomfortable we had to leave early but the
Hotel could care less.
by A verified traveler
Posted 7 Mar 2024
Good service
by A verified traveler from Somerset
Posted 18 Feb 2024
The hotel is okay. The staff didn't do housekeeping the room when I returned in the evening from my Lisbon sight seeing.
by A verified traveler
Posted 7 Feb 2024
by A verified traveler
Posted 8 Jan 2024 on Hotels
Clean , suitable for family and the breakfast so delicious .
by A verified traveler
Posted 4 Jan 2024 on Hotels
