Ratings based on 922 Verified Reviews

4.8 out of 5
89% of guests recommend
4.8 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 29 May 2024
The staff are what makes this hotel
Comment from Hotel Management
29 May 2024 by Dora Chis - Guest Relations Team, Hotel Management
Dear Mr. Andrew, Thank you for choosing Myriad by SANA during your stay in Lisbon, and for taking the time to write about your most recent stay with us. It is with great pride and satisfaction that we read your feedback. Your kind and friendly comments have been passed on to all our colleagues. It was a pleasure to welcome you to our hotel and we look forward to your next stay. Best regards,
5 out of 5
by A verified traveler

Posted 19 May 2024
The modern decor and the way the structure is built over the river offered great views and had a fun vibe.
Comment from Hotel Management
20 May 2024 by Chloe Neves Guest Relations, Hotel Management
Dear Mrs. Charlene,We would like to thank you for taking the time to share your experience at Myriad by SANA.It fills us with pride to know that you enjoyed our hotel.Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. Kind regards,
5 out of 5
by A verified traveler

Posted 16 May 2024
This hotel is super modern and provides outstanding customer service. We will definitely return for another visit.
Comment from Hotel Management
16 May 2024 by Chloe Neves Guest Relations, Hotel Management
Dear Guest Maurice,We would like to thank you for taking the time to share your experience at Myriad by SANA.It fills us with pride to know that you enjoyed the hotel and found our staff very friendly and helpful.Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. Kind regards,
5 out of 5
by A verified traveler

Posted 14 May 2024
We had a wonderful stay to celebrate our 25th wedding anniversary. The top of the tower connected to the hotel provided a romantic eve on Saturday night before we went downtown for dinner. The hotel staff was gracious and responsive to all our needs/requests, without exception. We had dinner there after we arrived…try the octopus! Breakfasts were above our expectations and the service was impeccable! Try the cappuccino! Make sure you spend some time in the high floor pool (clean!), sauna (enclosed on one side with water views!) and steam room. Beautiful view of the water and bridge. Uber in Lisbon was our main mode of transportation to the area’s “must see”sites….every ride was in a clean car with very good drivers.
Comment from Hotel Management
14 May 2024 by Chloe Neves Guest Relations, Hotel Management
Dear Mr. Damon,We would like to thank you for taking the time to share your experience at Myriad by SANA.It fills us with pride to know that you enjoyed our dinner, breakfast service, spa, our amazing view to the Tagus River and found our staff very friendly and helpful.Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. Kind regards,
5 out of 5
by A verified traveler from boynton beach

Posted 29 Apr 2024
Great view, very clean
Comment from Hotel Management
30 Apr 2024 by Chloe Neves Guest Relations, Hotel Management
Dear Mrs. Olga,We would like to thank you for taking the time to share your experience at Myriad by SANA.It fills us with pride to know that you enjoyed our hotel with an amazing view to the Tagus River.Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. Kind regards,
3 out of 5
by A verified traveler from Chicago

Posted 28 Apr 2024
Comment from Hotel Management
18 May 2024 by Beatriz Margarido | Guest Relations Team , Hotel Management
Dear Mrs.Sara, Thank you for sharing your stay with us, the comments of the guests are really important,so that we can improve the servicewe provid to the guests, We hope to have another opportunity to welcome you again in our Hotel.Best Regards,
5 out of 5
by A verified traveler

Posted 19 Apr 2024
The hotel is very well kept. I really enjoyed the attention and hospitality. The suite is amazing with a great view from the 19th floor. 5 stars all the way.
Comment from Hotel Management
19 Apr 2024 by Alla Berghii Guest Relations, Hotel Management
Dear Mr. Oscar, We would like to thank you for taking the time to share your experience at Myriad by SANA.It fills us with pride to know that you enjoyed our location, services and found our staff friendly.Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service.Our best regards
5 out of 5
by A verified traveler from Atlanta

Posted 17 Apr 2024
Loved the view of the ocean from the room. The ocean water pool will be fantastic when it's repaired and reopened in May. Ride the tran to Sintra while you're there.
Comment from Hotel Management
17 Apr 2024 by Alla Berghii Guest Relations, Hotel Management
Dear Mr. Thomas, We would like to thank you for taking the time to share your experience at Myriad by SANA.It fills us with pride to know that you enjoyed the view.Your feedback is most welcome and will be shared amongst the team, so we continue to seek an excellency of service. We are looking forward to welcome you back soon at our hotel.Our best regards,
5 out of 5
by A verified traveler

Posted 16 Apr 2024
Comment from Hotel Management
7 May 2024 by Dora Chis - Guest Relations Team, Hotel Management
Dear Mr. Willing, Thank you very much for taking the time to share your review regarding your experience with us.We hope to welcome you back for your next stay in Lisbon.Yours sincerely,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Apr 2024