Ratings based on 816 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Comment from Hotel Management
28 May 2024 by Thank you for preference in our hotel, Hotel Management
Dear Mr. Benjamin, We appreciate your time evaluating. Your feedback is essential to optimize our service, and we seek to meet the needs of our customers in every situation. We look forward to your next visit.Best Regards,My Charm Lisbon Suites
by A verified traveler
Posted 23 May 2024
The shower was too small and I would bump into the wall, the placement of shampoo and toilet paper was difficult to use. We stayed 6 days and asked for a room clean up, however, we were not provided new drinking glasses and we later found out there was filth (Dried Mucous) in the shower from the previous guest that was never cleaned up in the shower. The view to the balcony was awful and an eyesore. The building of the hotel is shared with other businesses, the elevator is very small. We would not recommend staying at this place.
Comment from Hotel Management
28 May 2024 by Firstly, we appreciate your preference in My Charm, Hotel Management
Dear Guest,Thank you for your preference in My Charm Lisbon Suites! We appreciate your time rating and commenting on our accommodation! Your feedback is essential to optimize our services, and we seek to meet the needs of our customers in every situation. We look forward to your next visit.Best Regards,My Charm Lisbon Suites
by A verified traveler
Posted 13 May 2024
Comment from Hotel Management
15 May 2024 by Firstly, we appreciate your preference in My Charm, Hotel Management
Dear guest, We appreciate your time evaluating. Your feedback is essential to optimize our service, and we seek to meet the needs of our customers in every situation. We look forward to your next visit.Best Regards,My Charm Lisbon Suites
by A verified traveler from Utuado
Posted 26 Apr 2024
Great place
Comment from Hotel Management
4 May 2024 by Thank you for preference in our hotel, Hotel Management
Dear Guest,We would like to thank you for taking the time to share your experience at My Charm Lisbon Suites.We are very grateful that we have met your expectations. We hope to see you soonKind Regards,My Charm Lisbon Suites
by A verified traveler
Posted 23 Apr 2024
Towels were cleaned but looked worn out
Comment from Hotel Management
4 May 2024 by Thank you for preference in our hotel, Hotel Management
Dear guest,We appreciate your time evaluating. Your feedback is essential to optimize our service, and we seek to meet the needs of our customers in every situation. We look forward to your next visit.Best Regards,My Charm Lisbon Suites
by A verified traveler
Posted 9 Apr 2024
Very convenient 24 hour check-in. Perfect for a late night arrival and one night stay.
Comment from Hotel Management
13 Apr 2024 by We appreciate your preference in our hotel, Hotel Management
Dear Guest,We appreciate your time rating and commenting on our accommodation!. We try our best to provide the ideal stay for you. We believe we still have a lot to surprise you and for that, we hope you can return very soon.Best regards,My Charm Lisbon Suites
by A verified traveler
Posted 8 Apr 2024
Our room was on smaller side but it was worth the price. Good area. We loved LISBOA!!
Comment from Hotel Management
13 Apr 2024 by We appreciate your preference in our hotel, Hotel Management
Dear Guest,We appreciate your time rating and commenting on our accommodation! try our best to provide the ideal stay for you. We believe we still have a lot to surprise you and for that, we hope you can return very soon.Best regards,My Charm Lisbon Suites
by A verified traveler
Posted 5 Apr 2024
Location is close to historic district on busy street with easy access to metro system. There are several restaurant options within walking distance. We stayed in room 403 were bathroom sink faucet was loose and the shower stall leaked. Reported this to hotel staff but they did nothing to fix issue.
Comment from Hotel Management
6 Apr 2024 by We appreciate your preference in our hotel, Hotel Management
Dear Guest,Thank you for your preference in My Charm Lisbon Suites! We appreciate your time rating and commenting on our accommodation! Your feedback is essential to optimize our services, and we seek to meet the needs of our customers in every situation. My Charm Lisbon Suites
by A verified traveler
Posted 1 Apr 2024
Great location near to the subway. Restaurants, grocery stores nearby.
Rooms are certainly small for two people.
Comment from Hotel Management
6 Apr 2024 by We appreciate your preference in our hotel, Hotel Management
Dear Guest,Thank you for your preference in My Charm Lisbon Suites! We appreciate your time rating and commenting on our accommodation! Your feedback is essential to optimize our services, and we seek to meet the needs of our customers in every situation. We look forward to your next visit.Best Regards,My Charm Lisbon Suites
by A verified traveler
Posted 7 Feb 2024
My Charm Lisbon Suites is 3 minutes walk from Arrios metro station.
Room was spotlessly clean and quiet.
Had room at the back of the hotel.
Decoration was modern and relaxing.
Bed was huge, king size or queen size.
Communication from hotel before stay was excellent, polite and helpful.
Comment from Hotel Management
25 Mar 2024 by We appreciate your preference in our hotel, Hotel Management
Dear Guest,We would like to thank you for taking the time to share your experience at My Charm Lisbon Suites.We are very grateful that we have met your expectations. We hope to see you soonKind Regards,My Charm Lisbon Suites
