Ratings based on 631 Verified Reviews
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brooklyn
Posted 13 Jan 2024
Communication horrible and don’t reply with time
by A verified traveler
Posted 9 Jan 2024 on Orbitz
The pictures showed a sunny apartment with pretty windows overlooking the street. What I got was a dark and damp room facing the ventilation in the inner part of the building. The room was not well kept the bed was dirty with old stains in the sheets. You could hear the pipes when people flushed toilets. I was staying 1 night. When I asked to be moved to a different apartment, I was told nothing could be done until the next day, because there is no front desk service of any kind unless the issue is with door entry codes.
by A verified traveler from Alameda
Posted 6 Jan 2024
by A verified traveler
Posted 3 Jan 2024 on Hotels
by A verified traveler
Posted 13 Dec 2023
by A verified traveler
Posted 5 Dec 2023 on Hotels
by A verified traveler
Posted 23 Nov 2023 on Hotels
Comment from Hotel Management
28 Nov 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Anabela,Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that your experience at Lisbon Serviced Apartments was excellent and that we met your expectations. Your kind words truly motivate us to continue delivering exceptional service to all our guests.We appreciate your support and hope to welcome you back soon for another fantastic stay. Should you need any assistance or have further inquiries, please don't hesitate to reach out.Best Regards,Lisbon Serviced ApartmentsAs for a suggestion during the Christmas season in Lisbon, I'd recommend visiting the beautiful Christmas market at Praça do Comércio. The festive atmosphere, charming stalls with local crafts, and delightful seasonal treats create a magical experience for visitors exploring Lisbon during this time.
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
23 Oct 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Grayson,Thank you for your fantastic rating of 10/10! We're thrilled to hear that you had such a wonderful stay with us. If you ever decide to visit Lisbon during the Christmas season, be sure to experience the magical atmosphere at the Rossio Square, beautifully decorated with lights and filled with holiday cheer.Best Regards,Lisbon Serviced Apartments
by A verified traveler
Posted 5 Oct 2023
Loved our stay at this service apartment! Comparable to a hotel while it conveniently comes with a kitchen and washer.
Location: Very close to most attractions, walkable to Alfama area, while being just a short block away from all noises.
Both front gate and room use passcode keypads, which was very convenient. Self check-in kiosk was easy to use.
Room: Our unit is spacious with a balcony (unfortunately did not have a view due to the construction right across). Modern electric stovetop and washer/dryer. Kitchen and living room is on the top floor, then bedroom and bathroom are below. Best part is the huge bathroom with lots of counter space and a nice walk-in shower.
Bonus: Body wash, shampoo and laundry detergent are provided, along with a full range of kitchenware that you may need - very thoughtful touch, making it a 5-star stay.
PS: Floor can be cleaned more thoroughly and there were stains on the armchair.
Comment from Hotel Management
19 Oct 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Estelle,Thank you for your glowing review! We're thrilled that you enjoyed your stay at Lisbon Serviced Apartments. Your detailed feedback is greatly appreciated. We're sorry about the construction view, but we're pleased to hear that you found our amenities and self-check-in process convenient. It's lovely to know that you appreciated the well-equipped kitchen and the thoughtful touches in the apartment.We'd also like to recommend visiting Lisbon during the Christmas season to experience the magical holiday atmosphere. Be sure to check out the beautiful Christmas lights in Praca do Comercio. Best Regards,Lisbon Serviced Apartments
by A verified traveler
Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
19 Oct 2023 by Lisbon Serviced Apartments Team, Hotel Management
Dear Joe,Thank you for your fantastic 10/10 rating! We're thrilled you enjoyed your stay at Lisbon Serviced Apartments. If you ever decide to visit Lisbon during the Christmas season, you'll be enchanted by the city's magical atmosphere. Don't miss the stunning Christmas lights at Praça do Comércio, it's a sight to behold!Best Regards,Lisbon Serviced Apartments
