Ratings based on 22 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 May 2024
Beautiful property & lovely staff!
by A verified traveler
Posted 20 May 2024
Stunning property, excellent breakfast and great service!
by A verified traveler
Posted 10 Feb 2024 on Hotels
Comment from Hotel Management
16 Feb 2024 by Concierge and Junior Guest Relation, Hotel Management
Dear Sylvie, Thank you for sharing your experience at Immerso! It is a great pleasure to know that you appreciated the service and friendliness of our staff. We will be happy to share your comment with the entire team, which will certainly leave them very satisfied. Thank you for your preference, we hope to welcome you again soon, Kind regards,Miguel dos Santos
by A verified traveler
Immerso hotel
Posted 1 Nov 2023 on HotelsBrilliant ! Everything was amazing would highly recommend!
Comment from Hotel Management
9 Nov 2023 by Concierge and Junior Guest Relation, Hotel Management
Dear Alfie.Thank you, one more time for your preference.Was a pleasure welcome you in our Hotel.Your feedback is very important for us.Looking forward to welcome you back.Best regards.Miguel dos Santos
by A verified traveler
Posted 22 Oct 2023 on Hotels
Comment from Hotel Management
26 Oct 2023 by Concierge and Junior Guest Rela, Hotel Management
Boa noite estimado Luciano,Muito Obrigado pelo seu comentário. A sua apreciação é muito importante para nós.Esperamos ansiosos por os voltarmos a receber no nosso hotel.Com os melhores cumprimentos.Miguel dos Santos
by A verified traveler
Posted 27 Sep 2023
A very beautiful hotel and the accommodations were excellent.
The stafff was unbelievable .
Comment from Hotel Management
5 Oct 2023 by Mafalda - Guest Relations , Hotel Management
Dear JohnThank you so much for your kind words! Was an honor to welcome you at Immerso, We will spread the message to Immerso Team! Hope to see you in a near future! Kindest RegardsMafalda MartinezGuest Relations
by A verified traveler
Posted 27 Sep 2023
Wonderful service, ambience, aesthetic, and food and drink. Superb breakfast and views from pool. Room was disappointing as supposed to have a “Nature” garden view but looked instead on a car park! Area around not as rural as expected and beach further away than we thought. Still a great hotel and getaway experience. Highly commend the helpful, knowledgeable and prompt staff.
Comment from Hotel Management
27 Sep 2023 by Mafalda - Guest Relations , Hotel Management
Dear Nandita, First of all, we would like to thank you for your sincere feedback concerning your experience at our property. We believe that our guests feedback it is, in fact, the most important and reliable tool to help us improve our facilities, as well as our service.It is always our wish and desire to create memorable experiences to our esteemed guests and, in your particular case, we truly regret falling short of your expectations, regarding the room view. Was an honor to welcome you at Immerso, We look forward to welcome you back in a near future, We remain at your disposal, Kindest Regards,Mafalda MartinezGuest Relations
by A verified traveler
Posted 6 Sep 2023
Beautiful property, amazing staff, great food on site and great spa. Very relaxing and serene.
Comment from Hotel Management
10 Sep 2023 by Concierge and Junior Guest Rela, Hotel Management
Dear Thank you so much for your kind words! Was an honor to welcome you at Immerso, We will spread the message to Immerso Team! Hope to see you in a near future! Kindest RegardsMiguel dos Santos
by A verified traveler
Posted 22 Jul 2023
Comment from Hotel Management
15 Aug 2023 by Mafalda - Guest Relations , Hotel Management
Dear Margaret We sincerely thank you for choosing to stay with us and for sharing your feedback.We are absolutely delighted to see your high score, as it reflects the incredible experience we strive to provide for each and every guest. Your positive evaluation serves as a testament to the hard work and dedication of our entire team, who work tirelessly to ensure that every aspect of your stay is exceptional.We remain at your entire disposal, Kindest RegardsMafalda MartinezGuest Relations
by A verified traveler
Utterly flawless experience, Beautiful & Serene.
Posted 21 Jul 2023 on HotelsWhat an incredible place! Understated, relaxed, beautiful and relaxing little haven just outside the great little town of Ericeira. Service here was outstanding, Mafalda was wonderful and we couldn't fault the staff. We stayed for a whole week and to be honest, id be happy here for a month. the hotel booked our surfing for the week with the Tiago pires surf school, it was added to the hotel bill and the surf school were more than happy to collect, the hotel even made packed breakfast.
It's the little things that are exceptional, the yoga and pilates was great with Elsa. (please can the hotel get some full size yoga matts though! the little ones are the only fault!) the afternoon tea each day at 4.30 was served with beautiful local wine, the little fruit sticks but the pool and the different flavoured waters around the hotel were absolutely noticed and made a big difference in the little touches. The little cakes left in our room each evening again, special. We ate in the Emme restaurant too and it's beautiful, not cheap but absolutely worth every penny, I wouldn't be surprised if it doesn't get a Michelin star one day soon.
But the breakfast is incredible too, which was included for us. expect proper fresh juices and homemade pastries and great a la carte menu too.
Utterly flawless experience and wouldn't hesitate to return. I spend my life living in hotels for work, and somehow this place didn't make it feel like I was in a hotel, it was a homely serene experience.
Comment from Hotel Management
15 Aug 2023 by Mafalda - Guest Relations , Hotel Management
Dear EliseWe are absolutely thrilled to hear that you had such a wonderful experience during your recent stay at Immerso! Your kind words bring enormous joy to our entire team and serve as a true testament to the dedication and passion we put into providing exceptional service.From the moment you arrived, our goal was to create a memorable and luxurious experience, and we are delighted to know that we achieved just that.We sincerely thank you for choosing to stay with us and for sharing your exceptional feedback. It is guests like you who inspire us to consistently raise the bar and create unforgettable experiences. Should your travels bring you back to this enchanting destination, we would be honored to welcome you back for another remarkable stay.We remain at your entire disposal,Kindest RegardsMafalda MartinezGuest Relations
