Ratings based on 589 Verified Reviews

4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 24 May 2024
Property is aged. In need of some refurbishment. Advertises a gym, but is extremely limited. In room amenities no replenished (tissue, coffee, etc). More of a conference driven hotel from the feel of it.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 May 2024
5 out of 5
by A verified traveler

Posted 27 Apr 2024
Attending a wedding at a nearby estate. Chosen for location. But hotel modern, clean and spacious. Very comfortable for American guests. Breakfast was good and nice assortment of hot and cold. Served until 10 I believe. I was late first day and she was kind enough to let me grab some things even as she was trying to clean up. That is great service! I ate dinner there too and my steak sandwich was lovely!
4 out of 5
by A verified traveler from North Miami Beach

Posted 9 Apr 2024
It’s nice and you can park your car but the vending machine in the lobby was not working.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Mar 2024
3 out of 5
by A verified traveler

Posted 24 May 2023
Average hotel. Comfortable but slightly dingy. The breakfast was good, but somehow lunch and dinner was consistently horrible.
Comment from Hotel Management
24 May 2023 by Susana Oliveira, Hotel Management
Dear Caroline,Thank you for your review.We were surprised that you were not satisfied with the quality of our F&B service.We tried to attend to as many different expectations as possible, but we must admit that it is challenging for a group of that size. The tastes and preferences of all guests are very diversified and different.We hope that we will have the honor to welcome you again to our hotel and we remain at your entire disposal for any assistance you might require.Kind regards,
4 out of 5
by A verified traveler

Posted 30 Mar 2023
Good clean property . Very happy with my stay in this hotel
Comment from Hotel Management
24 May 2023 by Susana Oliveira, Hotel Management
Dear Guenola,It is really gratifying to know how enjoyable your stay was and that you were pleased with our Hotel. Thank you so much for your review.We look forward to welcoming you again, hopefully soon, to our Hotel.Kind regards,
5 out of 5
by A verified traveler from London

Posted 17 Mar 2023
Great experience at this hotel. Check-in was smooth. Front desk were welcoming and friendly. They went the extra mile when I asked for help. Definitely would recommend anyone visiting Oeiras to stay here.
5 out of 5
by A verified traveler

Posted 7 Mar 2023
Room was clean and quiet. Hotel was a bit convoluted to get to but the price and breakfast were great.
Comment from Hotel Management
13 Mar 2023 by Susana Oliveira, Hotel Management
Dear Mr. David,Thank you for taking the time to leave us your kind comments about our service.We are glad to know that you enjoyed your experience with us very much. Our daily goal is to offer great experiences to our Guests and we're very glad to learn that we did so.We look forward to your next visit.Kind Regards,Susana Oliveira
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Feb 2023 on Hotels