Ratings based on 964 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Apr 2024
Small rooms but comfortable and affordable. Nice rooftop patio.
by A verified traveler
Posted 2 Dec 2023
by A verified traveler
Nice hotel close to the airport / metro
Posted 4 Nov 2023 on HotelsA very short stay after a cancelled FlyTap flight (didnt take the breakfast as we had a crazy early flight) but we loved the size of the room, the comfort and the large bathroom with a good sized shower
by A verified traveler
Posted 23 Oct 2023
Very very basic
Comment from Hotel Management
17 Nov 2023 by Nena, Hotel Management
Dear OrThank you for the time you took to send your feedback.Please accept our apologies regarding any issue that did not meet your expectations and our high standards. As you are able to see from fellow travelers our staff is usually quite responsive and attentive to any requests or queries.Therefore, we would really appreciate if you could send us more information about your experience, considering the vague information available to see how we could have improved your stay.We hope to see you again in a future visit and wish you all the best.Best regards,Hotel DAH
by A verified traveler
rooftop breakfast
Posted 4 Oct 2023 on HotelsIt was a really good surprise.
Lisboa is not too expensive and this hotel was the option due lack of other options.
Loved the rooftop breakfast :)
by A verified traveler
Posted 21 Sep 2023 on Hotels
Way too expensive for the low quality hotel. Too far from then city center. Unattractive location. There is nothing to do in the area unless you take a Taxi and drive at least 15 minutes to get to the City Center. I paid over 200 euros within 2 days just for the taxi to take me to the city center and return to the hotel. Unless you leave the Hotel in the morning and do not come back until you go to sleep. They don't provide water even at a fee. You must buy it from the vender machine.
Comment from Hotel Management
19 Oct 2023 by Nena, Hotel Management
Dear Ms FayeThank you for taking the time to send us your comments.Please accept our apologies if there was any issue during your stay that did not meet your expectations. Kindly note the Hotel is conveniently located in a quaint neighborhood less than 5 minutes walking distance from 2 metro stations, Alameda and Olaias and merely 10minute drive to the historical city center.Indeed, if you were charged over 200 worth of taxi just to travel within the city center, I confirm you were overcharged by taxi drivers.That is hardly within the Hotel’s control I am sure you can agree.Kindly note that Hotel DAH offers not only Room Service, but a Rooftop as well, where our guests can enjoy not only beverages as well as snacks and meals open until 23:00.All these services are publicized in the Hotel’s public areas (like Reception, lifts, breakfast room), as well as guests’ rooms (where there is also a menu available).We hope to welcome you again in a future visit.
by A verified traveler
Posted 18 Sep 2023
Very helpfull staff. Cleaning or change of towels as wanted, everyday. Quiet. Big bathroom in ghe room
by A verified traveler
Posted 7 Sep 2023
There is nothing in the way of restaurants, cafes or bars within walking distance and little else to recommend this hotel.
Comment from Hotel Management
19 Oct 2023 by Nena, Hotel Management
Dear Mr.SethThank you for the time you took to send your feedback.Kindly note that apart from our buffet breakfast, Hotel DAH also serves meals, light snacks and drinks and is located around various cafés and restaurants offering different cuisines, namely Italian, Portuguese, Steakhouses, Chinese, Japanese, Nepalese to name a few.We hope to see you again in a future visit and wish you all the best.Safe travels,Hotel DAH
by A verified traveler
Posted 2 Sep 2023
A l’arrivée on m’a donné le pass pour entrer dans la chambre. Ça n’a pas ouvert, j’ai envoyé mon fils à la réception pour demander à l’agent de réception de venir nous ouvrir la porte, il lui a dit tu peux essayer maintenant avec cette nouvelle carte. Ça n’a pas réglé le problème, j’ai dû descendre à la réception 4 ou 5 fois pour régler le problème. L’agent nous a demandé de s’asseoir dans le restaurant en attendant de trouver une solution pour débloquer la porte de la chambre. Après une demi heure je suis allé chez l’agent encore une fois. Il m’a dit qu’il doit parler avec son manager parce qu’il n’arrive pas à régler le problème. A ce moment là, je suis sorti avec ma femme et mes 2 enfants pour dîner, espérant qu’à notre arrivée nous allons pouvoir dans la chambre que j’ai réservé pour dormir, parce que nous avons un avion à prendre le lendemain matin à 6:00. À notre arrivée, l’agent nous a dit qu’il est désolé de ne pas pouvoir régler le problème et que la porte de la chambre est toujours bloqué et que nous pouvons passé la nuit dans 2 chambres séparés, chose que je n’ai pas aimé mais je n’avais pas le choix.
Je ne recommande absolument pas cet hôtel
Comment from Hotel Management
19 Oct 2023 by Nena, Hotel Management
Dear Mr AbderrahimThank you very much for your comments.We would like to once again take this opportunity to reiterate our heartfelt apologies for the situation regarding the room’s key pass.As we explained to you, this was beyond the Hotel’s control, as it referred to a software glitch. We tried to solve it with the service provider, directly who was also unable to solve the issue within that time period.That was when we presented you with an alternative to this unfortunate matter.We once again present our sincere apologies as this was the first time a situation like this occurred.We do hope you grant us another opportunity to welcome you once again at DAH Hotel.We wish you all the best.Safe travels,
by A verified traveler
Posted 23 Aug 2023
We had a good experience with the front desk and the room was clean but small. The shower curtain had some staining. The rooftop restaurant was nice but there was only one person seating, serving and cooking so it took a long time for us to eat. We were on the 6th floor and could hear the chairs moving on the roof.
Comment from Hotel Management
19 Oct 2023 by Nena, Hotel Management
Dear Ms ChristinaThank you for your feedback, it is vital for us to learn and improve.We are pleased to learn you enjoyed our team’s performance and the Hotel rooms.Please accept our apologies If there was any issue regarding housekeeping that did not meet your expectations and our high standards. Whenever there is any issue regarding the room, we always encourage our guests to immediately contact the Front Desk so they are able to present a solution.Rooftop staff usually has two staff members depending on the number of guests and requests we may have.We extend our sincere apologies if you experienced any delay and we will forward your remarks to the department head.We hope to see you again in a future visit and hopefullySafe travels,Hotel DAH
