Ratings based on 18 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
The location was perfect and the locals were so nice and helpful. The apartment itself was ok, it could use some improvements and it would be perfect. It would be nice to have a tv for the kiddos at the end of the day. There were some mold on a few places, some unfinished tiles, and one of the bathroom windows needed more coverage for people outside not to look inside since it was a first floor apartment.
by A verified traveler
Posted 14 Jul 2023 on Wotif
Safe property. Location good. Communication was easy with host and check in simple.
There was no mattress for the sofa bed a doona was provided but no pillows for sofa bed. Manual showed a mattress but not provided.
Manual provided was for a different apartment.
Comment from Hotel Management
15 Jul 2023 by maria, Hotel Management
The sofa bed is new and when you open it and put is up it stays as a double bed. you could have asked us and we would have explained. The pillows and clothes for the sofa bed are inside the wardrobe
by A verified traveler
Small stuff mar nice property
Posted 13 Jul 2023 on HotelsThe location is excellent and the property very nice. But the nickel and diming with basic items very irritating. One day's worth of toitet paper, dishwashing soap, one garbage bag. I booked a week. No laundry soap. I complained and was told that was the policy. Go buy them. I did not travel to Lisbon to shop TP Also No towel racks or hooks in the bathroom. No mirrors in the bedrooms.
Comment from Hotel Management
13 Jul 2023 by Maria , Hotel Management
All the points you mentioned were informed when you booked. We are self catering apartments. It means that we don't provide the things you mentioned. We offer a welcome kit of those things for the 1st night as a gift.
by A verified traveler from Toronto
Posted 7 Sep 2019
very Good accommodations with easy access to Metro and restaurants
Lovely apartment would stay there again
Thanks Gisele for being a great host
Comment from Hotel Management
9 Sep 2019 by Gisela , Hotel Management
Thank you for your feedback!
See you soon!
by A verified traveler
4th of July Getaway
Posted 8 Jul 2019 on HotelsThe location was great but it is very load all night long. The apartment is located on the top floor with no lift. It was difficult carrying all of our luggage up and down the flights of stairs. The air conditioner didn't cool the apartment so we had to open all the windows since it was so hot and stuffy in the apartment. There was a used coffee filter left in the coffee machine. The bathrooms were not very clean. The ceiling in the loft was very low, just a little over 5 feet, it was fine for me since I'm short but my friends were too tall for that room. I was told that the apartment had just been renovated but it was old and needs work. I would not recommend that appartment or stay there again.
by A verified traveler
Posted 29 Mar 2019 on Hotels
Comment from Hotel Management
5 Apr 2019 by Mafalda Matos, Hotel Management
Thank you very much for your feedback!
by A verified traveler
Great apartment
Posted 15 Nov 2018 on HotelsGood location
Comment from Hotel Management
22 Nov 2018 by Mafalda Matos, Hotel Management
Thank you very much for your feedback!
It is very important for us!
Kind regards,
City Stays Team
by A verified traveler
Posted 7 May 2023
Close to city center, metro, mini supermarket.
by A verified traveler
Mitigé
Posted 29 Dec 2019 on HotelsNous sommes restes 6 jours en famille a 4
Les avantages pricges du letro et du centre, appartement tout refait et propre, personnel accueillant
Les inconvenients trop d'humidite etcappartement en rez de chausse sous sol donc bruyant et impossible davoir de la lumiere sans kes oassants
by A verified traveler
Posted 26 Oct 2019 on Hotels
Были проблемы с заселением, не могли попасть в апартаменты, не подходил код к электронному замку двери. В апартаментах было прохладно и сыро, не было теплых одеял, принесли в последний день ( в санузлах на стенах плесень и облезшая краска, в общем на троечку. Месторасположение отличное, совсем недалеко от центральной улицы
Comment from Hotel Management
5 Nov 2019 by Mafalda Matos, Hotel Management
Dear Guests, we are very sorry your exeperience was less than perfect, we are working hard to keep our guests staisfaction and we are taking care of the points you suggested in your review!
Thank you!
Kind regards,
City Stays Team
