Ratings based on 664 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Castle Hill
Posted 5 Jun 2024
Lovely boutique hotel with fabulous breakfast at nearby cafe. WIthin walking distance of historic centre and easy access to shops, restaurants and transport.
THANKYOU
Comment from Hotel Management
5 Jun 2024 by Filipa Amorim, Hotel Management
Thank you Christine! :) Happy travels!
by A verified traveler
Posted 23 May 2024
Christina was very helpful getting us oriented. We were a little disappointed that the breakfast part was not actually at the Chalet, it was up at the Saudade cafe, a short walk away. Also, there was no free coffee on premises, only tea. Why is this? Bed was comfortable and room was quiet at night, as long as guests above went to bed. Floors very creaky. This location is not very close to area attractions or old town, so there is a lot of walking on very steep hills. You need to be in shape!
Comment from Hotel Management
24 May 2024 by Filipa Amorim, Hotel Management
Dear Keith, thank you so much for taking the time review us! We're sorry to hear you didn't enjoy going to the Café to have breakfast. Our Chalet does not have enough space to hold all the breakfasts and we believe our Café to be a very special place as well :( As for the Coffee we used to offer it but unfortunately it didn't work in the rooms - we do have coffee in our honesty bar :) We're sorry about the noise, we're currently working on solutions to diminish it. :) Usually our location is very appreciated as it's close to the historical town but away from the touristic confusion. Nevertheless we are happy to know you've enjoyed your room and our staff! We wish you happy travels 3
by A verified traveler
Posted 17 May 2024
Breakfast was delicious. Louisa at Cafe Saudade was wonderful and the whole staff at the cafe and guest house were great - made us feel comfortable.
Comment from Hotel Management
21 May 2024 by Filipa Amorim, Hotel Management
Thank you so much Diep! :) Happy travels!
by A verified traveler
Posted 17 May 2024
Charming and lovely vintage villa beautifully refurbished while retaining its original character. Top floor suite has amazing views and all conveniences. Elena graciously took the time to orient us to the hotel and the area, with some excellent recommendations. Highly recommended!
Comment from Hotel Management
17 May 2024 by Filipa Amorim, Hotel Management
Thank you so much Mr. Robert! We truly appreciate it :) Kindest regards,
by A verified traveler
Posted 13 May 2024
Wonderful get away in historic district
Comment from Hotel Management
13 May 2024 by Filipa Amorim, Hotel Management
Thank you so much Fred! :) Happy travels!
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
13 May 2024 by Filipa Amorim, Hotel Management
Thank you Lynn! Happy travels! :)
by A verified traveler
Posted 23 Apr 2024
This was the fourth hotel we stayed at on the last night of our vacation to Portugal and it did not disappoint! Such a beautiful boutique hotel with Art Deco out the wazoo! The tromp l'oeil ceilings are amazing. The rooms are comfortable and we experienced lovely hospitality. Would come back here again, but stay longer. Sintra is a beautiful place.
Comment from Hotel Management
26 Apr 2024 by Filipa Amorim, Hotel Management
Thank you SO much Heather! We're so happy to know you've enjoyed your stay so much! :) Happy travels!
by A verified traveler
Posted 22 Apr 2024
Delightful bed and breakfast. Walkable to restaurants, shopping, and several of the historic sites. If traveling with a total of 4 people, recommend booking the two garden view rooms which are next to each other and the garden is out the French doors. The person who checked us in was very helpful. We loved Sintra.
Comment from Hotel Management
23 Apr 2024 by Filipa Amorim, Hotel Management
Thank you very much Mike! Happy travels :)
by A verified traveler
Posted 21 Apr 2024
Fantastic hotel ! Lovely rooms and convenient location . Great value .
Comment from Hotel Management
23 Apr 2024 by Filipa Amorim, Hotel Management
Thank you Robyn! Happy travels! :D
by A verified traveler
Posted 21 Apr 2024
So beautiful! Great garden out back, very walkable to city centre. The staff is super friendly and helpful:)
Comment from Hotel Management
23 Apr 2024 by Filipa Amorim, Hotel Management
Thank you so much Kenzie! We appreciate it :) Happy travels!
