Ratings based on 510 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Could not have been better!
Comment from Hotel Management
16 Jun 2024 by Guest Relations, Hotel Management
Dear Ms. Nicole,Thank you very much for choosing Bairro Alto Hotel for your last stay in Lisbon and for taking the time to provide us with feedback about your experience!We are thrilled to read that you had a memorable stay with us! Our teams strive daily to provide our guest with the best experience possible and it is rewarding to read that we were able to fulfill your expectations! Again, thank you for your feedback!We are looking forward to welcoming you again for another memorable stay at Bairro Alto Hotel! Best Regards,Marina Melo
by A verified traveler
Posted 27 May 2024
We loved this place! Roof deck beautiful, rooms amazing, service so lovely.
Comment from Hotel Management
16 Jun 2024 by Guest Relations, Hotel Management
Dear Ms. Katherine,Thank you very much for choosing Bairro Alto Hotel for your stay in Lisbon! We are thrilled to read that you had a memorable stay with us!As a member of The Leading Hotels of the World, we strive to provide unparalleled experience and personalized service, and as our guest, you are our most valued advisor.Your satisfaction is our main goal, and it is rewarding to know that we were able to fulfill your expectations!Thank you again for staying with us and we are looking forward to welcoming you again at Bairro Alto Hotel!Kindest Regards,Marina Melo
by A verified traveler
Posted 10 Apr 2024
Comment from Hotel Management
15 Apr 2024 by Guest Relations, Hotel Management
Dear Nicholas, Thank you very much for choosing Bairro Alto Hotel and for your excellent rating!We look forward to welcoming you again for another memorable experience!Best Regards,Rafael Soares
by A verified traveler
Posted 24 Mar 2024
Very nice property and staff was excellent
Comment from Hotel Management
25 Mar 2024 by Marina Melo - Guest Relations, Hotel Management
Thank you very much for choosing Bairro Alto Hotel for your stay in Lisbon! We are thrilled to read that you had a memorable stay with us!As a member of The Leading Hotels of the World, we strive to provide unparalleled experience and personalized service, and as our guest, you are our most valued advisor.Your satisfaction is our main goal, and it is rewarding to know that we were able to fulfill your expectations!Thank you again for staying with us and we are looking forward to welcoming you again at Bairro Alto Hotel!
by A verified traveler
Posted 24 Mar 2024
Comment from Hotel Management
15 Apr 2024 by Guest Relations, Hotel Management
Dear Adham, Thank you very much for choosing Bairro Alto Hotel and for your excellent rating!We look forward to welcoming you again for another memorable experience!Best Regards,Rafael Soares
by A verified traveler
Posted 27 Feb 2024
Very nice stay!! Five stars
Comment from Hotel Management
28 Feb 2024 by Guest Relations Bairro Alto Hotel, Hotel Management
Dear JunWe are thrilled to read that you had a memorable stay with us and that you enjoyed our premium location with our unique view, our gourmet gastronomy and the service of our attentive team! As a member of The Leading Hotels of the World, we strive to provide unparalleled experience and personalized service and it is rewarding to know that we were able to fulfill your expectations!Again, we are very appreciative for your feedback!Looking forward to welcoming you back soon for another memorable experience! Best Regards,Raquel Loureiro // Guest Relations
by A verified traveler
Posted 22 Jan 2024
Great location, walkable to a lot of restaurants and shopping. Hotel staff were amazing. Super friendly. Highly recommend
Comment from Hotel Management
22 Jan 2024 by Guest Relations Bairro Alto Hotel, Hotel Management
Dear Mr. Farid , We are thrilled to read that you had a memorable stay with us and that you enjoyed our premium location with our unique view, our gourmet gastronomy and the service of our attentive team! As a member of The Leading Hotels of the World, we strive to provide unparalleled experience and personalized service and it is rewarding to know that we were able to fulfill your expectations!Again, we are very appreciative for your feedback!Looking forward to welcoming you back soon for another memorable experience! Best Regards,Raquel Loureiro // Guest Relations
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
15 Jan 2024 by Guest Relations, Hotel Management
Dear Amy, Thank you for choosing Bairro Alto Hotel and for your excellent rating!We look forward to welcoming you again for another memorable experience!Best Regards,Rafael Soares
by A verified traveler
Posted 24 Dec 2023
Beautiful rooms - waterfront setting. Excellent staff.
Comment from Hotel Management
24 Dec 2023 by Guest Relations Bairro Alto Hotel, Hotel Management
Dear Ms. LindaThank you for taking the time to let us know about your recent stay at Bairro Alto Hotel.We would like to thank you for these amazing comments and glowing review about your experience. We are all looking forward to welcoming you for another memorable experience!Kind Regards,Raquel Loureiro // Guest Relations
by A verified traveler
Posted 19 Dec 2023
This is the second time we have stayed at The Barrio Alto Hotel. The location is great . We had an issue with our first room. Rachel the customer service representative for the hotel took care of us and moved us to a different room which was perfect. The included breakrast is wonderful and the view from the terrace is beautiful.
Comment from Hotel Management
19 Dec 2023 by Guest Relations, Hotel Management
Dear Victoria, We are happy to read that you had another memorable stay with us and that you enjoyed our premium location, unique view and our Gourmet Breakfast!Glad we were able to accomodate you and solve any risen issue.As a member of The Leading Hotels of the World, we strive to provide unparalleled experience and personalized service and it is rewarding to know that we were able to fulfill your expectations!Again, we are very appreciative for your feedback!Looking forward to welcoming you back soon for yet another memorable experience! Best Regards,Rafael Soares
