Ratings based on 796 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
by A verified traveler
Posted 19 May 2024
Went here for. Dinner dance. Food was amazing as was entertainment.
Had a fantastic night.
by A verified traveler
Posted 19 May 2024
The only thing that makes this a 4star is the lobby and the area you first see. The rooms are average, limited amenities , no air conditioning. Over priced bar.
The spa is nice but ruined by a large number of noisy hen party groups.
It’s clean enough but certainly not what we expect from nearly £300 a night for a standard room.
Staff were very rude and not helpful.
by A verified traveler
Posted 18 Apr 2024
Stayed in a pod Lovely weekend away but could do with a hairdryer in the shower block
by A verified traveler
Posted 14 Apr 2024
by A verified traveler
Posted 31 Mar 2024
Old thorns was okay. I had always heard good reviews however was slightly disappointed. I felt it was a hotel with some spa facilities instead of a dedicated spa. The food was really average I was not impressed at all, the service at dinner was so poor we only had water after 40 minutes. Breakfast was nice, however the buffet was very dirty with hairs on the side etc. You do not get robes and slippers with the room it’s £20pp to rent. For me at a spa I would expect these included. The gym was slightly outdated with old dumbbells etc. the pool was nice however, busy. The golf course looked great this looked like a good one day event. Otties was also enjoyable. The room was adequate. There was no minibar, toilet brush, toiletries, the mattress wasn’t amazing and the tv was old.
by A verified traveler
Posted 16 Mar 2024 on Hotels
by A verified traveler
Posted 15 Mar 2024
by A verified traveler
Posted 15 Mar 2024
Everthing great apart from signposting to our pod, would prefer toilets etc to be closer.
by A verified traveler
Posted 10 Mar 2024
Great room- big and spacious. We had a two bed apartment. Comfy beds, lovely showers. Nice view over golf course.
Good pub grub in sports bar, and tasty cocktails in the cocktail bar.
However, there was a lot of noise so we didn’t sleep well. The room wasn’t well sound insulated which meant we could hear all the scrapings of chairs moving in the room above. Really clearly!! Perhaps add carpet or those soft stickers on the bottom of the chairs. Also a lot of drunk people shouting outside the room after midnight. Perhaps guests from the wedding which was on.
Check in is at 4pm. We dropped bags at the room and went straight for a swim with the children, arriving at 4:40pm. We were given towels etc but not warned the family swim time ended at 5pm, so we had the grand totally of 15 mins in the pool before we were told the children had to leave. Given check in isn’t until 4pm you really should extend the family swim time!! This was a great shame and somewhat ruined the kids evening!
