Ratings based on 119 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Excellent location.
by A verified traveler from Atlanta
Posted 29 May 2024
What a delightful hotel and small town. The hotel was generally very clean and modern.
by A verified traveler
Posted 17 Mar 2024 on Hotels
by A verified traveler
Posted 16 Feb 2024
We had a problem with our dog who was sick and had some great help from the staff. She helped us find a veterinary and the way to go there.
The hotel is very well situated. The room was calm and clean. The breakfast was perfect. Thanks a lot
by A verified traveler
Posted 5 Feb 2024
Wonderful location on the Square with public trams outside the front door.
by A verified traveler from Seattle
Posted 4 Jan 2024
Wonderful hotel. Very convenient location right off of the tram stop and nice decor. Staff are friendly and approachable as well! Highly recommend!
by A verified traveler
Posted 29 Dec 2023 on Hotels
by A verified traveler
Overall okish stay with some disappountments.
Posted 12 Nov 2023 on HotelsI paid for breakfast, but my name was never on the list. I was really cold at night with a single bed duvet on a King bed. The bathroom floor had suspicious thick blobs on the floor and wall next to the toilet, which remained, in spite of a "clean". No kettle. Doors slamming. Very expensive Gin, so I had my drinks elsewhere. The TV comes on with the lights. A plus was 100% soundproof from street noise.
Comment from Hotel Management
13 Nov 2023 by Anastasiia Privalova, Hotel Management
Dear Adri,We are sorry to hear about the issues you encountered during your stay. It's disappointing that your name wasn't on the breakfast list, and we apologize for any inconvenience this caused. The cleanliness concerns you mentioned are also troubling, and we assure you that this is not reflective of our usual standards. Your feedback is valuable, and I will make sure to pass it on to the relevant teams to address these issues.Thank you for taking the time to share your experience, and we hope you would consider giving us another chance in the future to provide you with a better stay.If there's anything specific you'd like assistance with or if you have more details to share, feel free to let us know.Best regards,Anastasiia PrivalovaReservation agent
by A verified traveler
Posted 4 Nov 2023
Very good location on the central square, any my room on the back was quiet.
The layout was very confusing though, and several of the internal signs were wrong.,
If there was a kettle in the room, this would be 10/10.
by A verified traveler
Posted 15 Oct 2023 on Hotels
Comment from Hotel Management
2 Nov 2023 by Anastasiia Privalova, Hotel Management
Lieber John, Vielen Dank für Ihr Feedback!Es tut uns leid, dass Ihr Aufenthalt nicht 100% zufriedenstellend war. Wir nehmen Ihre Anmerkungen ernst und werden daran arbeiten, unseren Service zu verbessern.Mit freundlichen Grüßen Anastasiia PrivalovaReservierungsmitarbeiterin
