Ratings based on 214 Verified Reviews

4.3 out of 5
84% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 27 May 2024
This is a really lovely hotel. The rooms were lovely spacious and comfortable. The grounds and pool area were beautiful. The only downside was the meal included in the half board package (which we didn’t realise we had until reception informed us). The menu was very limited and as someone with a fish allergy no alternatives were available. We ate somewhere else after the first experience.
5 out of 5
by A verified traveler

Broadmoor Style Quality and Service

Posted 18 Sep 2023 on Hotels
My wife said it was one of the classiest hotels we have ever experienced. Great location and the meals were fantastic.
5 out of 5
by A verified traveler

Lindau hotel.

Posted 7 Sep 2023 on Hotels
Lovely hotel, excellently located about 20/25 minute walk out of Lindau but close to a bus route. Very helpful and pleasant staff and beautifully set on the side of Lake Konstanz. All in all a great stay.
Comment from Hotel Management
7 Sep 2023 by Ester Klauk, Hotel Management
Thank you Stephen, was really nice having you here too, greetings from GermanyHotel Bad Schachen
5 out of 5
by A verified traveler

Posted 11 Oct 2022
It was really hard to check in- somehow the fully paid Expedia reservation ( my credit card was charged upon reserving the hotel)) did not show up in their system. I had to prove to the receptionist that i had paid and had to show my reservation. After that all went well. rooms need some improving: no coffee/water/tea in room, mini fridge did not work and the room felt musty because of the lake or maybe because there is no way to have a shower without flooding the non ventilated bathroom ( tub has no curtain, just a half glass door. ). Dinner was included and two nights dinner was fabulous however one night it was absolutely atrocious. Buffet breakfast was very good.
5 out of 5
by A verified traveler

Business and family

Posted 29 Jun 2022 on Hotels
I went there for a business trip. The food was very tasty and fresh. Very friendly staff and they have provided with support where needed. Nice lake view. Great for families and business meeting. I will book again if i am near by. Klasse unterkunft. Danke ans team.
4 out of 5
by A verified traveler

Best location

Posted 23 May 2022 on Hotels
Beautiful location directly at the lake and a private Strandbad.
2 out of 5
by A verified traveler

Unsatisfied

Posted 9 Oct 2021 on Hotels
Not that bad, but I will never recommend someone to stay in this hotel. The staff is not such friendly, unsupportive. No air conditioning, and when I asked the receptionist to give me an iron, they refused. Their reason is that it is dangerous, and not safe for the room’s property!! Even when I told them I will take the full responsibility for any damage that could happen, they refused.
1 out of 5
by A verified traveler

Disappointing disaster.

Posted 21 Jun 2021 on Hotels
Extremely disappointing. Check in should start at 3PM, I was waiting for my room additional 30 minutes. Room was very old and smells like dump. No WiFi. Staff was lying about issues with WiFi. I left this crap hotel after 45 minutes.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Oct 2020
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Sep 2020 on Hotels