Ratings based on 305 Verified Reviews
3.8 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
by A verified traveler
Posted 10 Jun 2024
I would definitely not recommend staying her with small children. I should have known when we went to use a luggage dolly upon checking in that we should have asked for a refund and gone somewhere else. The dolly had a very strong odor of sweat and dirty gym socks, not to mention the wheels were more decorative than operational. The pool was closed our entire stay and the room was so gross you wouldn’t want to hang out in it for long. The pillows are the size of throw pillows - not that it really matters because you’ll be up all night wondering if something is crawling on you. There was a bench in our room that should have just been thrown away rather than kept as the pleather material was scratched, shredded and peeling. The chair in our room was stained with god only knows and the one time my daughter sat in it - she placed towels down first. The chair at the desk is broken - if you sit all the way back in it expect to go for a ride to the ground. At one point my son dropped his sippy cup on the floor and when I went to pick it up I notice what can only be described as red vomit under the bed. The other hotels in town are worth trying. Save yourself a sleepless night and book one of them! I will say the only positive - breakfast was decent.
by A verified traveler
Posted 3 Jun 2024
Nothing, dump!!
by A verified traveler
Posted 23 May 2024
by A verified traveler
Posted 9 May 2024
Was not told at check-in that no maid service would be provided unless requested. Bath trash had not been emptied at check-in. No sign on door to request service nor do not disturb. Excellent breakfast options.
by A verified traveler
Posted 8 May 2024
We left a few hours after arriving. The room was filthy and furniture and walls were in poor condition. Shower also did not work when we attempted to turn it on. We felt very unsafe as people were gathering in the parking lot and staring/making comments as we tried to enter and exit the hotel. Inside hallways and outside of hotel smelled like weed. Both times we visited the lobby to try to talk to someone, no one was at the front desk. We just decided to leave for our safety without trying to stick around late at night to talk to someone. Disappointed in the hotel and in Expedia.
by A verified traveler from Albuquerque
Posted 25 Apr 2024
Great place
by A verified traveler
Posted 12 Apr 2024
Easy to find, right off the highway.
Many dining/food options walking distance.
Helpful staff.
by A verified traveler
Posted 10 Apr 2024
easy to get to
by A verified traveler
Posted 15 Mar 2024
Great
