Ratings based on 608 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 May 2024
by A verified traveler
Posted 18 May 2024
by A verified traveler
Posted 13 May 2024
.
by A verified traveler
Posted 5 May 2024
Has a spa winery and restaurant as well as a beautiful river walk from property. Close to shopping and dinning.
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
Thank you for staying with us! We're so pleased that you enjoyed your stay and the area! We look forward to welcoming you again!
by A verified traveler
Posted 3 May 2024
So, a couple notes. First, there was crud on our door on the outside that looked like bloody snot. Second, we got back to our a room after swimming after 10 and realized the fireplace and tv remotes were not working (or the devices were not working) and didn't want to deal with calling the desk at that hour. Third, there were definitely teenaged looking people doing very dirty deeds in the inside hot tub, and although there are cameras, no one came to stop them. Fourth, less obnoxious but there was a family outside DOMINATING the pool area with extremely loud music etc etc. They were fun, kind, generous and sweet - but it was loud. I do enjoy this place - but our first visit in the fall was a bit more clean and peaceful than this stay.
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
Thank you very much for taking the time to let us know about your recent stay with us. I'm sorry to hear that your experience was not extraordinary and do hope that you brought these issues to the attention of our guest services team who are available 24 hours to address any and all concerns. Although we do have cameras, they are not monitored constantly, unfortunately. We appreciate your feedback and can uses your comments as a way to improve. We do hope to welcome you again!
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
Thank you! We appreciate you taking the time to leave a review! We're thrilled you enjoyed your stay.
by A verified traveler from Plymouth
Posted 16 Apr 2024
No breakfast available at the site, and the place the girl sent us to was closed. so a poor start for our trip
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
I'm so sorry to hear that you were not completely satisfied with your stay. The Toast at La Vista does close for a couple of weeks in the spring - We will pass on your comments to the management team at La Vista. Thank you for staying with us and we hope to see you again.
by A verified traveler
Posted 15 Apr 2024
Beautiful resort, many options for all ages. Friendly staff. And the pools are perfect!
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
We appreciate you choosing to stay with us at RiverWalk and we look forward to serving you again!
by A verified traveler
Posted 22 Mar 2024
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
Thanks for your feedback! We look forward to welcoming you again!
by A verified traveler
Posted 13 Mar 2024
The hot tub was amazing!
Comment from Hotel Management
7 May 2024 by The RiverWalk Team, Hotel Management
So glad you enjoyed your stay!
