Ratings based on 941 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 May 2024
The wharf at the front of the hotel is nice to come outside to. All the restaurants along the wharf are very convenient also.
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Andrew,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Andrew,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 25 May 2024
N/a
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Tom,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 18 May 2024
We love staying here only think i would say is yhat tje bed was very poorly made and it ws not secured properly as it moved throught out the night
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Kelly,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.We were happy to read that you love staying with us when you come to Lincoln, however we would also like to apologise to you for the way in which the bed was made up in your room. We have passed on your comments to the manager of our Housekeeping partners to look into, and address with the room attendant concerned - so thank you for bringing this to our attention.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler from Gillingham
Posted 18 May 2024
We were late arrivals parking at hotel limited. It plenty of parking nearby.
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Alison,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 15 May 2024
Staff were really friendly and the breakfast was incredible
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Sarah,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.We were happy to read that you found the staff on duty friendly, and that you received an incredible breakfast experience during your stay - so thank you for your kind comments.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Kelsey,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 10 May 2024
For a 3 star hotel it’s ok. Area is very much part of the university campus - not surprising given its snack opposite the university. Room was a little tired - and what’s with no electrical sockets near the bed - it’s the 21st century - everyone wants to leave their phone charging next to the bed!!!
Comment from Hotel Management
28 May 2024 by F/desk HI Lincoln, Hotel Management
DearLaurence,Thank you for taking the time to tell us about your experience at Holiday Inn Lincoln.Please know that your feedback is extremely valuable to us, we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,
by A verified traveler
Posted 9 May 2024
The location is fabulous, only stayed one night, but I felt like I was on holiday staying next to the Brayford.
The room was perfect for my friend and I, It was great having 2 double beds in the room (neither of us drawing the short straw for the single!)
My only criticisms would be, that there was a fair amount mould in the grout of the tiles in the bathroom, some along the bottom of the tiles, but some at eye level, and the shower curtain looked to be yellowing along the bottom.
Another small gripe is that I could not open the window to outside, even a small amount, even though we were on the ground floor.
Having said all that, I would stay there again as the location was wonderful.
by A verified traveler
Posted 9 May 2024
The area around the hotel was very pretty with the dining room looking out onto the wharf. The bed in the bedroom needs refurbishing as there were multiple stains on the lower divan and on the mattress protector. The base of the bed had an obvious tear which detracted from the whole appearance of the bed. The bed itself was comfortable.
Comment from Hotel Management
10 May 2024 by F/desk HI Lincoln, Hotel Management
Dear Margaret,Thank you for taking the time to tell us about your experience at Holiday Inn LINCOLN.We were happy to see that you enjoyed our pretty location, and the views from the dining room during your stay. However we would like to apologise to you for the condition of the bed base and the mattress protector in your room. This is certainly not the standard we want our guests to receive, and have passed your review onto the manager of our Housekeeping Partners to review and address immediately - so thank you for bringing this to our attention.Please know that your feedback is extremely valuable to us, as we use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly. Sincerely,Holiday Inn Lincoln
