Ratings based on 979 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 May 2024
Only thing was the pillows were too soft and not to our liking! Otherwise no complaints. Will definitely be back some day.
Comment from Hotel Management
4 Jun 2024 by Eve , Hotel Management
Dear Tony, Thank you for choosing the DoubleTree by Hilton Lincoln and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Lincoln.Kind Regards, EveFront Office Manager
by A verified traveler
Posted 27 May 2024
Enjoyed our stay at Doubletree Hotel in Lincoln. Staff were all pleasant and helpfull but breakfast still leaves a lot to be desired. Lovely big room although the bed was quite hard and the pillows very soft.
Comment from Hotel Management
4 Jun 2024 by Eve , Hotel Management
Dear Jane, Thank you for choosing the DoubleTree by Hilton Lincoln and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Lincoln.Kind Regards, Eve Front Office Manager
by A verified traveler
Posted 21 May 2024
The reception staff were very friendly and helpful.
Comment from Hotel Management
25 May 2024 by HAYLEY, Hotel Management
Thankyou for taking the time to leave us feedback Kind Regards Reception team
by A verified traveler
Posted 21 Apr 2024
Just an average hotel. Room and bed was large but bed was hard and creaky, room temperature hard to control so room was cold most of the time and plug was stuck in the bath! Food was not very warm at breakfast the first morning but better the second morning. Would have liked some toiletries in the room, i.e shower cap, slippers and water etc. but was told they didn't supply them even though we are Hilton honours members.
Comment from Hotel Management
4 May 2024 by Eve, Hotel Management
Dear Jane,Greetings from DoubleTree by Hilton Lincoln. Thank you for taking the time to share your experience about your recent stay at our hotel. Please accept our sincere apology if your experience this time was not up to your expectation. Your comment is forwarded to the concerned managers to take the necessary action. The entire team looks forward to the opportunity of welcoming you back to DoubleTree by Hilton Lincoln in the near future so that we can restore your faith in us.Kind Regards,EveReception Team
by A verified traveler
Posted 18 Apr 2024
Comment from Hotel Management
20 Apr 2024 by Hayley, Hotel Management
Thankyou for taking the time to leave a reviewKind Regards Reception Team
by A verified traveler
Posted 14 Apr 2024
Great staff
Comment from Hotel Management
15 Apr 2024 by Hayley, Hotel Management
Thankyou for taking the time to write a review Kind Regards Reception Team
by A verified traveler
Posted 14 Apr 2024
Clean, professional and friendly staff.
Comment from Hotel Management
15 Apr 2024 by Hayley, Hotel Management
Thankyou for leaving a kind review ,Regards Reception Team
by A verified traveler
Posted 8 Apr 2024
Staff excellent and very helpful. Corridors and rooms a little worn, carpets etc.
Comment from Hotel Management
9 Apr 2024 by Hayley, Hotel Management
Thankyou for leaving feedback i will pass it on ,Kind Regards Reception Team
by A verified traveler
Posted 2 Apr 2024
Enjoyed my stat, and the staff were veryhelpful and friendly....
Comment from Hotel Management
5 Apr 2024 by Anna, Hotel Management
Dear John, Thank you for choosing the DoubleTree by Hilton Lincoln and for taking the time to offer your feedback. We are delighted to know that you enjoyed your visit, and we hope to see you again on a future visit to Lincoln.Kind Regards,AnnaReception Team
by A verified traveler
Posted 27 Mar 2024
Location and area around is excellent
Comment from Hotel Management
28 Mar 2024 by Hayley reception team, Hotel Management
Thankyou for taking the time to leave a review Kind Regards Hayley Reception Team
