Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 May 2024
All
Comment from Hotel Management
10 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for the great rating Jerry! We look forward to welcoming you back soon!
by A verified traveler
Posted 8 May 2024
Comment from Hotel Management
9 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for the excellent rating Jessica! We look forward to welcoming you back soon!
by A verified traveler
Posted 7 May 2024
The property was ok. We had to pay for the motel because they had not received payment from you, I hope you did not charge our credit card.
Comment from Hotel Management
9 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for taking the time to rate our property. I have reviewed you reservation through Expedia and your reservation was set up to have you pay at the property, so there should not be any charges to you from Expedia.We hope that will you stay with us again in the future!
by A verified traveler from Desert Aire
Posted 7 May 2024
The room smells like wet dog plus the bathroom is so very very dark it is hard to see when you close the door. The front desk staff was wonderful plus the outside fire pit is a nice touch.
Comment from Hotel Management
7 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for taking the time to provide this valuable feedback, Greg. I am very sorry to hear the smell of wet dog was in your room. We pride ourselves on cleanliness standards. I will share this with our housekeeping manager to ensure proper steps are being taken to ensure we are delivering a fresh, clean room for all of our guests.We are having new light fixtures being delivered later this week to solve the issue of poorly bathroom areas.I am happy that the guest service and the fire pits were highlights of your stay.I hope that you will come back and give us another opportunity to serve you in the future!
by A verified traveler
Posted 6 May 2024
Loved how close the hotel was to downtown!
Comment from Hotel Management
7 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for taking the time to review our property, Lillian! We are delighted you enjoyed our centralized location and we look forward to welcoming you back soon!
by A verified traveler
Posted 4 May 2024
Excellent
Comment from Hotel Management
6 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for the 5-star review Lisa! We are thrilled you enjoyed your stay and we look forward to welcoming you back soon!
by A verified traveler
Posted 30 Apr 2024
Clean and great location
Comment from Hotel Management
2 May 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for the excellent review Sherri! We are delighted you enjoyed your stay and look forward to welcoming you back again soon!
by A verified traveler from Lake Stevens
Posted 24 Apr 2024
A little pricey, but very nice.
Comment from Hotel Management
24 Apr 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for the great rating, Scott! We are delighted you enjoyed your stay and we look forward to welcoming you back soon!
by A verified traveler
Posted 22 Apr 2024
Everyone was so nice and attentive! Great customer service!
Comment from Hotel Management
22 Apr 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for taking the time to review our property Amy! I am thrilled you enjoyed the customer service our team provided! We look forward to welcoming you back on your next trip to the coast!
by A verified traveler
Posted 16 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Jason Coleman, General Manager, Hotel Management
Thank you for the 5-star review Natalie! We look forward to seeing you on your next trip to the coast!
