Ratings based on 449 Verified Reviews

4.5 out of 5
99% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 1 Apr 2024
Amazing staff, very helpful and super friendly. We did find some hair in the shower but apart from that, everything was great!
Comment from Hotel Management
6 Apr 2024 by La Réception., Hotel Management
Thank you for your kind words towards the team.We are sorry for the inconvenience in your room. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
5 out of 5
by A verified traveler

Posted 14 Jan 2024
It was easy to find. Parking within premises. Although should be free and not charged. Apart from that loved the stay. Staff very polite and friendly. Rooms very clean and more than fitted purpose. They even supplied tooth brush as i forgot mine. Would definitely book again.
Comment from Hotel Management
18 Jan 2024 by La Réception., Hotel Management
Thank you for your feedback following your stay in our hotel.Our entire team is happy to have made your stay with us a success.Looking forward to welcoming you again.Best regards
5 out of 5
by A verified traveler

Posted 4 Jan 2024 on Hotels
Comment from Hotel Management
8 Feb 2024 by La Réception, Hotel Management
Cher Craig,Merci pour votre retour suite à votre séjour dans notre établissement.Nous sommes ravis que vous ayez passé un agréable séjour.Au plaisir de vous revoir.
2 out of 5
by A verified traveler

Posted 27 Nov 2023
At the night when we arrived, the staff told us to park the car in front. Next day when we waked up, found another staff member already called the police to tow our car away. It wasted our time and money. Meanwhile, the vent in the room didn’t work and we smiled the smoke all night. My kids hated it.
Comment from Hotel Management
28 Nov 2023 by Reception Desk, Hotel Management
Dear Yue,Thank you for your feedback after your stay in our Hotel.Was a pleasure to welcomed you.We are sorry for your car but when you made your check in our collegue told you to park in the street if you found place, but that didn't mean to park in front of a garage door. This is the way people park in all the streets in each cities of France. It's forbiden to park in front of a garage door.For the smell of the smoke in your room we are really surprised at all the hotel is a non smoking hotel. Anyway someone is at the reception 24h on 24, did you call to explained that the room was not smelling good? Maybe we should changed and give you a room without smell.If you want to come back and change your minds about us it will be with a great pleasure.Best regards.
5 out of 5
by A verified traveler

Posted 21 Sep 2023 on Hotels
Spacious room. Very helpful staff
Comment from Hotel Management
21 Sep 2023 by La Réception, Hotel Management
Dear Stephanie,Thank you for your feedback after your stay with us.Was a pleasure to welcomed you and we are glad that you had a nice stay with us.We all hope to see you soon again.Best Regards.Reception Desk.
4 out of 5
by A verified traveler

Posted 17 Sep 2023
Parking was off site and a bit of a walk. The convenience of a Carrefour market much appreciated.
Comment from Hotel Management
19 Sep 2023 by La Reception, Hotel Management
Dear Kathryn,Thank you for your feedback after your stay with us.Was a pleasure to welcomed you.Don't hesitate to contatc us in advance next time to book a parking space.Best regards.Reception Desk.
4 out of 5
by A verified traveler

BW Hotel Richelieu Limoges

Posted 1 Sep 2023 on Hotels
The staff were super helpful and made life very easy. I was also allowed to stay and work from their shared workspace after I'd checked out. Super friendly staff, clean and tidy hotel.
Comment from Hotel Management
1 Sep 2023 by La Réception., Hotel Management
Dear IAN,Thank you very much for your feedback after your stay with us. All the team is glad that you had a nice stay with us.Hope to see you again very soon.Best regards.
5 out of 5
by A verified traveler

Posted 25 Aug 2023
Very clean and updated room. King size bed was extremely comfortable. Large clean bathroom with rainshower. Handy to have a small refrigerator. Front desk and cleaning staff very friendly. Walkable to the shops and market.
Comment from Hotel Management
29 Aug 2023 by La Réception., Hotel Management
Dear Cynthia,Thank you for your feedback after your stay with us. We are glad that you had a nice stay with us and we all hope that you will come back.Best Regards.
5 out of 5
by A verified traveler

Posted 11 Jul 2023
Fantastic service. Reception was really helpful in every way.
Comment from Hotel Management
11 Jul 2023 by La Réception., Hotel Management
Dear Patrick,Than k you for your feed back after your stay with us. Was a real pleasure to had you here with us. All the team is glad that you had a nice stay.We all hope to see you soon again.Best Regards.
5 out of 5
by A verified traveler

Posted 27 Jun 2023 on Hotels
Comment from Hotel Management
28 Jun 2023 by La Réception., Hotel Management
Cher Candace, Merci beaucoup pour votre retour et ce 10/10.Nous avons été ravi de pouvoir vous accueillir et de vous faire passer un agréable séjour.Nous espérons que vous reviendrez.Sincères salutations.