Ratings based on 388 Verified Reviews

3.6 out of 5
81% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 29 Dec 2019
Ideal location, friendly and helpful staff. Wasn't impressed with the dated decor.
5 out of 5
by A verified traveler

Posted 19 Dec 2019
Just what i needed overnight stay comfortable and good nights sleep
5 out of 5
by A verified traveler

Posted 8 Dec 2019
Great location and very clean. Will go back again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Dec 2019
5 out of 5
by A verified traveler

Posted 15 Sep 2019
EXCELLENT Location 5mins walk from train station and 5mins to city centre. Beside youngest son engagement party location, where a grear nite was enjoyed by all
4 out of 5
by A verified traveler

Posted 10 Aug 2019
Minute walk to train station. Quiet location and kind staff.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Aug 2019
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted 27 May 2018 on CheapTickets
I met about half a dozen staff over the duration of my stay and every one of them was friendly and very helpful, in a natural way with no superficiality. Well Done!!
4 out of 5
Recommended
for Everyone
by A verified traveler from Clarence, NY

Hotel is in a good location.

Posted 13 Apr 2018
Pros: Location
Cons: Our room was extremely warm. We had to open the windows in early April even though the heat had been turned off.
Location: Close to shopping, the train station and pubs.
We stayed for 3 nights. The staff were very nice, however the bar service was somewhat slow. Breakfast was very good and the breakfast staff were very nice. Front desk service was especially helpful. Overall, a very good stay.
2 out of 5
Recommended
for Personal Event
by A verified traveler

Posted 27 Mar 2018 on Hotels
I have been using this hotel for many years. The location is convenient and up to now, the food ok. Alas, on this occasion everything left a lot to be desired - food, facilities The staff were polite. They advise me the hotel is in the process of being upgraded.
Comment from Hotel Management
9 Apr 2018 by Sarah Tigue, Front Office, Hotel Management
Thank you for your feedback we hope to see you again soon.