Ratings based on 979 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Racine
Posted 11 Jun 2024
by A verified traveler
Posted 5 Jun 2024
Great
by A verified traveler
Posted 29 May 2024
Comfortable and clean
Comment from Hotel Management
6 Jun 2024 by Ibis Lima Larco Miraflores, Hotel Management
Estimada Srta. TeresaGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Carlos MolinaGeneral ManagerIbis Larco Miraflores
by A verified traveler
Posted 28 May 2024
You have a great location convenient to all, but the rooms
were not clean.
Comment from Hotel Management
6 Jun 2024 by Ibis Lima Larco Miraflores, Hotel Management
Dear CeciliaThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. However, currently we have already improved our cleaning process. We hope to serve you again in the next opportunity.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days we will be communicating with you.Sincerely,Carlos MolinaGeneral ManagerIbis Larco Miraflores
by A verified traveler
Posted 22 May 2024
Convenient location. Friendly staff. Decent breakfast although the choices are limited. Only provided the bath towels, no face or hand towels. The bed sheets make so much noises and the walls between rooms are extremely thin that we feel they are in our room.
Comment from Hotel Management
6 Jun 2024 by Ibis Lima Larco Miraflores, Hotel Management
Dear PhuongThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. However, currently we have already improved our cleaning process. We hope to serve you again in the next opportunity.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. In the next few days we will be communicating with you.Sincerely,Carlos MolinaGeneral ManagerIbis Larco Miraflores
by A verified traveler
Posted 15 May 2024
Comment from Hotel Management
6 Jun 2024 by Ibis Lima Larco Miraflores, Hotel Management
Estimada Sr. JaimeGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Carlos MolinaGeneral ManagerIbis Larco Miraflores
by A verified traveler from NOORD
Posted 14 May 2024
the room smell smoke
Comment from Hotel Management
14 May 2024 by Ibis Lima Larco Miraflores, Hotel Management
Dear EldrickThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager
by A verified traveler from New York
Posted 13 May 2024
The room is too small plus those bed are to easy to move around they are not steady
Comment from Hotel Management
14 May 2024 by Ibis Lima Larco Miraflores, Hotel Management
Dear CarlosThank you for taking the time to tell us about your experience at the ibis Lima Larco Miraflores. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are sorry that your experience with us did not meet your expectations. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,Janeth FloresGeneral Manager
by A verified traveler from Tarapoto
Posted 9 May 2024
Comment from Hotel Management
6 Jun 2024 by Ibis Lima Larco Miraflores, Hotel Management
Estimado Brian Le agradecemos el tiempo que se ha tomado para hacernos llegar los comentarios sobre su estancia en ibis Larco Miraflores.Sentimos enormemente que su experiencia no haya alcanzado sus expectativas; por favor permítanos hacerle llegar nuestras más sinceras disculpas.En Ibis, nos esforzamos en proporcionar un servicio de calidad a cada uno de nuestros clientes, por ello sus comentarios son muy importantes para nosotros. Por favor tenga por seguro que tomaremos las medidas necesarias para que no vuelva a ocurrir.Apreciamos sinceramente que haya compartido con nosotros este asunto y confiamos en que nos dé una nueva oportunidad para poder ofrecerle un servicio óptimo.Reciba un cordial saludo.Carlos MolinaGeneral ManagerIbis Larco Miraflores
by A verified traveler from SAO PAULO
Posted 29 Apr 2024
Very good hotel in Lima. Good room and bed, clean bathroom and good shower. Excellent breakfast and price.
Comment from Hotel Management
14 May 2024 by Ibis Lima Larco Miraflores, Hotel Management
Estimado EdmundoGracias por tomarse el tiempo de contarnos su experiencia en el ibis Lima Larco Miraflores. En Ibis, nos esforzamos por brindar una experiencia de servicio superior para cada cliente; por lo tanto, su opinión es muy importante para nosotros. Tenga la seguridad de que estamos tomando las medidas adecuadas para abordar el problema y evitar que ocurra en el futuro.Reciba un cordial saludo.Janeth FloresGeneral Manager
