Ratings based on 504 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 May 2024
Excelent place like home
Comment from Hotel Management
20 May 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Esther:We appreciate your feedback and we hope that you can visit our hotel again soon.Best Regards
by A verified traveler
Posted 3 May 2024
El hotel esta bien , solo por el mantenimiento no dejaban descanzar mucho ruido adentro y afuera por el trafico , queria dormir un poco mas pero el ruido no .
Comment from Hotel Management
6 May 2024 by Hugo Avila-Gerente Hotel, Hotel Management
Estimada Katherine:Gracias por brindarnos tu comentario, presentamos las disculpas correspondientes por los inconvenientes presentados durante tu estadíaAtentamente,
by A verified traveler
Posted 26 Apr 2024
Comment from Hotel Management
16 May 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Hiil:We appreciate your feedback.Best Regards
by A verified traveler
Posted 31 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Hugo Avila-Gerente Hotel, Hotel Management
Apreciado Wilver:Gracias por brindarnos tu calificación mas agradeceríamos mayor detalle de la misma al correo erikam.champa@hotelesestelar.comAtentamente,
by A verified traveler
Posted 10 Jan 2024
It is a great property that is conveniently located near everything in Miraflores. The rooms are spacious, and having a kitchen is fantastic. Additionally, the hotel staff was always helpful, answering our requests and questions with great care.
Comment from Hotel Management
12 Jan 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Camilo:We are glad to know that you enjoy your stay with us and we hope that you can stay at our hotel again soon.Best Regards
by A verified traveler
Posted 7 Jan 2024
We love this beautiful Hotel. Clean, confortable, love breakfast, people were very helpful and nice.
Comment from Hotel Management
8 Jan 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Rosa:We apprecaite your feedback, we will share your kinds words with our team.Best Regards
by A verified traveler
Good location, good place (in renovated rooms).
Posted 3 Jan 2024 on HotelsWe booked two rooms, for two parts of the family. One of the rooms was really nice, the other one was really shabby and old, with a bad-smelling carpet. We demanded a change, and fortunately they did it, and gave us a second good room. So, make sure you ask for one of the *renovated* rooms if you stay at Estelar. Those rooms are really good; breakfast is very nice, service is excellent, the location is really the best possible. But don't stay in an unrenovated room!!!
Comment from Hotel Management
4 Jan 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Andres:We appreciate your feed back.Best Regards
by A verified traveler
Posted 2 Jan 2024
Clean, very diverse and great breakfast, very good location for walking distance to restaurants and shopping.
Comment from Hotel Management
4 Jan 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Marie T:We are glad to know that you enjoy your stay with us and we hope that you can visit our hotel again soon.Best Regards
by A verified traveler
“Welcome drink” is not welcomed.
Posted 28 Dec 2023 on HotelsThe hotel is good. We were offered welcome drinks on arrival. The drink offered was pisco. We don’t drink, and we asked if we can choose any other options, like juices. The stuff told us either pisco or coffee. No other option. We were not feel welcomed. We also stayed Hotel Estelar Miraflores, we also had welcome drinks there, and we were offered juice. If you cannot provide some verity of drinks, then don’t offer it.
Comment from Hotel Management
2 Jan 2024 by Hugo Avila-Hotel Manager, Hotel Management
Dear Guest:We apprecaite your feedback, we will review the mentioned point with our team.Best Regards
by A verified traveler
Posted 26 Dec 2023 on Hotels
Excelente servicio
Comment from Hotel Management
27 Dec 2023 by Hugo Avila-Gerente Hotel, Hotel Management
Apreciado Henry:Gracia por brindarnos tu comentario, esperamos recibirte nuevamente pronto.Atentamente,
