Ratings based on 68 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Feb 2024
Front of house were very friendly and helpful
Comment from Hotel Management
28 Feb 2024 by Rabia, Hotel Management
thank you for your comment, we look forward to seeing you again, cordiallythe exception
by A verified traveler
Posted 10 Oct 2023 on Hotels
Comment from Hotel Management
11 Oct 2023 by la réception, Hotel Management
bonjour, merci de votre commentaire, nous sommes ravis que votre séjour c est bien passer.cordialement
by A verified traveler
Perfect for the Stadium
Posted 9 Oct 2023 on HotelsPerfect location for the rugby, a bit dated but staff were excellent
Comment from Hotel Management
29 Nov 2023 by Oussama, Hotel Management
Dear Stuart, Thank you for your feedback! we're delighted you found our staff excellent.We look forward to welcoming you again.Best regards,
by A verified traveler
Posted 3 Oct 2023
Great location for the stadium BUT no weekend restaurant.
We arrived on Friday for a 3 night stay to be told restaurant only opens Monday to Thursday evenings. As hotel is in the middle of a university complex, no other options were nearby.
Eventually found a lovely restaurant called Le Table beside the stadium which was open on the Friday.
Take the metro into Lille for restaurants.
Comment from Hotel Management
3 Oct 2023 by Rabia, Hotel Management
bonjour,Merci pour votre commentaire .Par contre je ne comprends pas le restaurant était ouvert samedi de 18h à 23h .nous avons eu les clients de l'hôtel qui sont ensuite parti au match de rugby .Je pense que vous n'étiez pas informé.CordialementL'équipe d'Ascotel
by A verified traveler
Great hotel
Posted 25 Sep 2023 on HotelsExceptional service. Lovely staff
Issues with bedroom that needs updating
Comment from Hotel Management
1 Oct 2023 by Oussama, Hotel Management
Merci d'avoir partagé votre avis. Nous sommes ravis que vous ayez apprécié votre séjour chez nous.Votre satisfaction est notre priorité.A bientôt ! La réception
by A verified traveler
Posted 25 Sep 2023
Very convenient for the Lille Stadium, but also quiet.
Comment from Hotel Management
1 Oct 2023 by Oussama, Hotel Management
Merci d'avoir partagé votre avis. Nous sommes ravis que vous ayez apprécié votre séjour chez nous.Votre satisfaction est notre priorité.A bientôt !La réception
by A verified traveler from Huntingdon
Posted 24 Sep 2023
A comfortable stay in a convenient location for the stadium, and metro into the centre of Lille.
Friendly staff and a good selection of traditional food.
Room had no curtain, just netting, and the tap water ran slow.
Comment from Hotel Management
1 Oct 2023 by Oussama, Hotel Management
Merci d'avoir partagé votre avis. Nous sommes ravis que vous ayez apprécié votre séjour chez nous.Votre satisfaction est notre priorité.A bientôt !La réception
by A verified traveler
Posted 26 May 2023
Close to the stadium so it was easy to attend the concert there.
Comment from Hotel Management
27 May 2023 by Oussama, Hotel Management
Dear Andrew, Thank you for choosing to stay at our hotel and taking the time to share your experience. We greatly appreciate your positive feedback! We are delighted to hear that our hotel's location close to the stadium made attending the concert a convenient and enjoyable experience for you. Being in proximity to the stadium is indeed one of our key advantages, as it allows our guests to easily access various events and performances held there.We look forward to welcoming you back on your next visit, whether it's for another concert or any other reason.Thank you once again for your kind words, and we hope to have the pleasure of hosting you again in the future.Best regards,The reception
by A verified traveler
Not great.
Posted 27 Aug 2022 on HotelsHotel is pretty dated, beds are uncomfortable and there’s no air conditioning. We left the windows open and all we could hear was people screaming and shouting all night.
Comment from Hotel Management
28 Nov 2022 by selvet responsable hébergement, Hotel Management
Hello, we thank you for your feedback regarding your stay in our establishment.with regard to air conditioning, we have fans available to our customers. Hoping to see you soon. The Ascotel team
by A verified traveler
Nice hotel, fantastic staff 😊
Posted 18 Mar 2022 on HotelsGreat staff, and a perfect location for the football. Had a nice meal in the hotel as well so would happily recommend.
