Ratings based on 523 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
by A verified traveler
Posted 6 May 2024
Nice hotel with in walking distance to old town centre.
by A verified traveler
Posted 9 Feb 2024 on Hotels
by A verified traveler
Posted 2 Feb 2024 on Hotels
In a good location. Not very clean bathrooms though.
by A verified traveler
Posted 2 Jan 2024
by A verified traveler
Posted 24 Nov 2023
Don’t expect a lie-in. No curtains in a downstairs bedroom!
Comment from Hotel Management
11 Apr 2024 by Emma, Service Qualité, Hotel Management
Dear Dean,We're sorry to learn your stay was not entirely satisfactory. During you stay the curtains were being washed, however, the apartment is equipped with electrical shutters which provide privacy and completely block out the outside light.We hope we will welcome you again for a better experience.Kind reagrds,Emma, Service Qualité
by A verified traveler
Great little place to stay!
Posted 13 Nov 2023 on HotelsGreat little place to stay! I found all the staff at the desk friendly and helpful.
Not stayed in an apartment/hotel place before so I didn’t know what to expect.
My room had everything I needed for my 7 night stay. Good selection of cutlery/crockery/pans etc., for those who want to make/heat food while staying. Didn’t have breakfast downstairs during my stay so cannot comment on that.
Shower was great, had no problems with hot water.
Bed was VERY comfortable, a quite firm king-size in my room (309). Such a good sleep every night!
No problems with the Wi-Fi. They change the password once a week.
There’s a bin for normal waste and one for recycling which I liked.
Hand soap, hair/shower gel, washing-up liquid, a sponge and tea towel are provided.
The kitchenette cleaning is not provided so you must do this before you leave, which is perfectly reasonable.
Your room is not cleaned/bed changed etc., during your stay (which for some reason people have complained about).
Decorating could do with a little refresh (marks on walls etc.).
Overall my stay here was great and I would recommend for solo travellers, couples and families staying in Lille. It’s maybe a 15 minute walk to the main centre/train stations.
by A verified traveler
Posted 25 Oct 2023 on Hotels
by A verified traveler
Posted 23 Oct 2023 on Hotels
by A verified traveler
Posted 24 Sep 2023 on Hotels
