Ratings based on 600 Verified Reviews

4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 2 May 2024
Stayed one night, it was okay.
Comment from Hotel Management
4 May 2024 by Nathan - 1er de réception, Hotel Management
Dear Selimcan,We are very happy that you enjoyed our hotel and thank you for your comment.We look forward to welcoming you very soon!Regards,
3 out of 5
by A verified traveler

Posted 25 Apr 2024
Restricted access to EV charging
Comment from Hotel Management
1 May 2024 by Nathan - 1er de réception, Hotel Management
Dear David,Thank you for your feedback.Our charging stations for electric cars are freely accessible.We will soon have other terminals of different powers.Have a nice day.Regards
5 out of 5
by A verified traveler

Posted 28 Mar 2024
Comment from Hotel Management
31 Mar 2024 by Nathan - 1er de réception, Hotel Management
Bonjour Mélanie,Nous vous remercions pour l'avis formidable que vous avez laissé sur notre hôtel! Nous sommes ravis que vous ayez tellement apprécié votre séjour et nous espérons vous revoir très bientôt.A bientôt,Cordialement,
1 out of 5
by A verified traveler

Posted 15 Mar 2024
Comment from Hotel Management
9 Apr 2024 by Nathan - 1 er de réception, Hotel Management
Bonjour,Nous sommes navrés que les prestations n'ont pas été à la hauteur de vos attentes.Nous vous invitons à nous contacter directement afin afin d'obtenir plus d'informations concernant votre séjour.Soyez assuré que les mesures nécessaires seront mises en œuvre afin d’améliorer la qualité des prestations évoquées. Cordialement,
4 out of 5
by A verified traveler

Posted 28 Feb 2024 on Hotels
Comment from Hotel Management
2 Mar 2024 by Jérémy, Hotel Management
Bonjour Nigel,Merci d'avoir participé à cette enquête.A très bientôtCordialement,Jérémy1er de réception
5 out of 5
by A verified traveler

Posted 9 Oct 2023
15min Driving's distance to stadium and airport which is why we chose it. Restaurant in the building; food so-so. Spacious room.
Comment from Hotel Management
11 Oct 2023 by Nathan - 1er de réception, Hotel Management
Dear Karin,Thanks you veru much for you feedback.We are delighted that you enjoyed our hotel and its location.Have a nice day,Best regards
5 out of 5
by A verified traveler

Posted 8 Oct 2023
Hotel was perfect for our needs in terms of facilities and location. Only negative the room had a strange smell to it.
Comment from Hotel Management
10 Oct 2023 by Nathan 1er de réception, Hotel Management
Dear Lyndsey,Thanks your very much for your positive feedback.We are happy to you enyoyed your stay.Have a nice day,Best regards,
5 out of 5
by A verified traveler

Posted 2 Oct 2023
Great staff, clean, spacious rooms with well thought out social spaces
Comment from Hotel Management
5 Oct 2023 by jeremy, Hotel Management
Dear John,We very much appreciate your comments regarding your stay.Best regardsJeremy
5 out of 5
by A verified traveler

Posted 24 Sep 2023
A lovely hotel with the added bonus of housing the England Rugby team during our stay! Staff and hotel were brilliant. Only downside was the restaurant food. steak was quite dry, sausages and mash - you just got one sausage! The 1/2 cockerel was very small and stringey Disappointing. Breakfast buffet was excellent though.
Comment from Hotel Management
28 Sep 2023 by Nathan - 1er de réception, Hotel Management
Your comment goes straight to our hearts and we thank you.This reflects our daily work, we do everything we can to make our customers feel at home.Well-being, welcome, services… these are our values.Looking forward to welcoming you againKing regards
3 out of 5
by A verified traveler

Posted 12 Jul 2023 on Hotels
Comment from Hotel Management
20 Jul 2023 by Nathan - 1er de réception, Hotel Management
Bonjour Onkar,Nous vous remercions d'avoir pris le temps de nous faire partager votre expérience.A bientôt,Cordialement,