Ratings based on 525 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dublin
Posted 30 Mar 2024
Very nice hotel. Rooms very luxurious and come with deep bathtub, small fridge, safe and coffee machine. Takes a while for the hot water to heat up.
Comment from Hotel Management
31 Mar 2024 by Thomas, Hotel Management
Dear W Robert,We would like to thank you very much for having chosen L’Hermitage Gantois Autograph Collection on your last stay in Lille.By commenting your stay, you have shared your experience with us and I am extremely grateful for this.Your feedback is a great value for us and I am glad to learn that our level of service has globally reached your expectations.Once again, thank you very much for your feedback and we hope we will soon have the pleasure to welcome you back at our hotel.Warm regards,Thomas.
by A verified traveler
Happy guest
Posted 29 Dec 2023 on HotelsStunning hotel, a very short walk to the old town. Our room was beautiful, and the staff were incredibly friendly and efficient. Only one criticism - the lighting in the bathroom was seriously inadequate.
We will definitely return!
by A verified traveler
Posted 21 Dec 2023
Nothing not to like about property
by A verified traveler
Not a 5* hotel
Posted 8 Dec 2023 on HotelsNot a 5*. No one helped with bags at the door. Parking was full so we had to drive around for over an hour to find anything. Building site next to our bedroom, nowhere near 5* experience.
by A verified traveler
Posted 17 Nov 2023
Reasonable hotel within walking distance of the centre of Lille. The cooked element of the buffet breakfast was cold (beans, scrambled eggs etc) which was disappointing.
by A verified traveler
Posted 10 May 2023 on Hotels
by A verified traveler
Posted 29 Jan 2023 on Hotels
by A verified traveler
Posted 22 Oct 2022
by A verified traveler
Posted 16 Oct 2022
by A verified traveler
Fantastic!
Posted 28 Aug 2022 on HotelsFantastic stay at this lovely hotel !