Ratings based on 247 Verified Reviews

3.9 out of 5
94% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Ibis team Lille Lomme Centre

Posted 9 Oct 2023 on Hotels
We were there with family for the world cup rugby. While expensive on match day, and a metro trip into town. I was expecting those things. I don't normally write reviews but both of the team members at front of desk and in breakfast area made such an effort to make sure everything was OK - and to help us as we don't speak french i wanted to say how much it was appreciated. Our rooms were compact, but very clean. Breakfast was really good and work areas handy. Some rooms are two singles pushed together - some double bed - so check what you need. What a difference a friendly, enthusiastic, welcoming team can make. Simple, and practical, but really impressed.
Comment from Hotel Management
13 Oct 2023 by Baptiste et son équipe, Hotel Management
Dear Guest, We very much appreciate your comments regarding your stay at the ibis Lille Lomme Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler from Sevenoaks

Posted 9 Oct 2023
A really nice, clean and easy hotel. Staff were super friendly and the main socialising area was great.
Comment from Hotel Management
13 Oct 2023 by Baptiste et son équipe, Hotel Management
Dear Mr, We very much appreciate your comments regarding your stay at the ibis Lille Lomme Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
5 out of 5
by A verified traveler

Posted 2 Oct 2023 on Hotels
Comment from Hotel Management
13 Oct 2023 by Baptiste et son équipe, Hotel Management
Dear Mr, We very much appreciate your comments regarding ibis Lille Lomme Centre. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
4 out of 5
by A verified traveler

Posted 25 Sep 2023 on Hotels
Comment from Hotel Management
28 Sep 2023 by RECEPTION, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Baptiste et son équipe
4 out of 5
by A verified traveler

Posted 12 Mar 2023
The room was really small and there was only one power outlet in our room. But the staff was truly outstanding and the parking was easy.
Comment from Hotel Management
14 Mar 2023 by Baptiste et son équipe , Hotel Management
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Baptiste et son équipeDirecteur
5 out of 5
by A verified traveler

Posted 24 Aug 2021 on Hotels
Fantastic service
5 out of 5
by A verified traveler

Posted 12 Mar 2021 on Hotels
Really nice to have a hotel where you can get a meal cooked on the premises and where there is still a good level of service despite the restrictions. Parking on site is a bonus!
5 out of 5
by A verified traveler

Posted 22 Aug 2020 on Hotels
Comment from Hotel Management
2 Sep 2020 by la direction, Hotel Management
Bonjour Nous vous remercions d’avoir pris le temps de partager votre séjour Au plaisir de vous recevoir Cordialement
4 out of 5
by A verified traveler

Posted 24 Nov 2019
I did not like the tv. Because there is not one inglês canal. no even the news one. The hotel is ok, small , clean and the location is very good. Close the underground station.
Comment from Hotel Management
9 Dec 2019 by La Direction, Hotel Management
Hello and thank you for your comment after your stay. We have taken into account your remarks and hope to see you again very soon. Sincerely
4 out of 5
by A verified traveler

Fine for short stop over

Posted 18 Aug 2019 on Hotels
The hotel was fine for a short stop of one night. It is an hours walk to the centre of Lille. The restaurant looked pleasant, although we didn’t eat in. The family room was very comfortable with plenty of space. It could have done with having a kettle in the room though.
Comment from Hotel Management
13 Sep 2019 by La Direction, Hotel Management
Hello and thank you for your comment. We are delighted that you had a pleasant stay. We hope to see you soon !