Ratings based on 21 Verified Reviews
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Jul 2021 on Hotels
民宿地理位置好找，楼下各种餐馆都有，吃饭方便。室内住宿较舒适。老板人挺好的，给我们分享了一些本地旅游点，早上还给我们泡茶，但是玉龙雪山的旅行团就不建议大家参加了。
Comment from Hotel Management
12 Jul 2021 by yang, Hotel Management
感谢亲的满分好评！专注认真、服务第一是我们的最高宗旨，您的满意是我们所有人员的最强动力。我们客栈里都是一群志同道合的90后小伙伴，因为热爱丽江从全国各地相继赶来，抱着宣扬丽江文化和结识五湖四海朋友的心相聚在悦途客栈。和您的相处不是我们的工作，而是我们愉悦生活的一部分。我们会继续用心做好服务、改善我们的不足之处、希望您在丽江小憩的这段时间尽情体会丽江的休闲、慵懒、以及无限的风光。如果有机会，还要回来坐坐哦，我们在丽江等您！
by A verified traveler from Singapore
Posted 7 Nov 2019
The hotel was located in old town big complex, and it is nice enough that the hotel not located too center (just 2-3mins from the street) inside the old town, because it will be troublesome for travelers to bring their luggage if it is too centered. The staff who managing the hotel when we were there very helpful on helping us booking some tours. He gave so many informations for us about the old town too so that we can enjoy it in a nice way. He even gave us some tips to avoid taking some expensive tour from people who will do hard-sell to us (proven). Keep the good work, 5-stars for the 5-A staff.
Comment from Hotel Management
7 Nov 2019 by YANGLEI, Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Lovely Hotel
Posted 5 May 2019 on HotelsThe hotel is located close to Lijiang old town.
It's near the main road, no need to carry your luggage in the old town area which is cannot access by the car.
It take 10 minutes walk to Lijiang old town.
Host is very kind and speak english very well.
He help to arrange the tour and airport pick up shuttle for us.
The decoration in Chinese style. We can feel like stay at our friend house.
There is fruit basket and tea provided in common area.
Room is pretty good. It's large, clean and comfortable.
Breakfast is Chinese sytle. It's very good.
Comment from Hotel Management
13 Jun 2019 by YANGLEI, Hotel Management
感谢您选择悦途客栈，您的满意是我们服务的宗旨，我们会将服务做得更细致，更周到，让您感受到家的温暖。客栈以纳西庭院，休闲度假的理念经营建造。房间配备高端洗漱用品、床上用品，保障您良好的睡眠体验。休闲区、茶室侯有普洱、滇红待您品赏。同时我们会在您入住前一天跟您联系，安排接送机和出行旅行事项，确定航班信息，以保障您的丽江之行，满意，舒心，愉悦，美满。
by A verified traveler
Posted 24 Apr 2019 on Hotels
Will book again
Comment from Hotel Management
19 May 2019 by 杨磊, Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Posted 27 Mar 2019
Owners are kindness and very helpful.
They can speak english.
They provide driver to pick you at train station.
Comment from Hotel Management
27 Mar 2019 by yanglei , Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Friendly.
Posted 16 Mar 2019 on HotelsFamily business very friendly. Location on hill. Rooms did not have draws or wardrobe or chair. Staff were very helpful arranging tours and cars.
Comment from Hotel Management
17 Mar 2019 by yanglei, Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Posted 30 Dec 2018
nice hotel value to stay,close the center of lijiang.
Comment from Hotel Management
30 Dec 2018 by yang, Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Posted 1 Nov 2018 on Hotels
the hotel is in the ancient city , very close to transportation and shopping area.they provided a free pick up from airport was very helpful.we booked a tour to middle tiger leap gorge was very memorable and the tour guide was super helpful and experience. the manager speaks perfect English, gave us honest advice to tours and show that save us money. we enjoyed local meals close by, they are cheap and delicious.we enjoy the entire stay of Lijiang very much ,recommend it to anybody and wish have the opportunity visit this beautiful city again.
Comment from Hotel Management
3 Nov 2018 by yanglei, Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Unpleasant stay
Posted 18 Aug 2018 on HotelsThe room was small till we couldn't put our 2 luggages and we went to ask for downgrade to the room without balcony because our room on top floor with a small balcony and was facing directly to the afternoon Sun which was so hot even we turned on lowest temperature.
On the 3rd day before we checked out the toilet was spoiled and when l complaint to the boss , he said it not spoil but it's was due to low water pressure. The breakfast was only 2 buns , small bowl of plain porridge with spoonful of pickle and small glass of hot milk. We only ate 1 morning. Overall we didn't like the place.
Comment from Hotel Management
19 Aug 2018 by 杨磊, Hotel Management
Thank you for your recognition of our hotel, you must be our greatest motivation, we will strive to do better, look forward to your next visit.
by A verified traveler
Posted 4 Jan 2020
Comment from Hotel Management
9 Jan 2020 by 杨磊, Hotel Management
感谢亲的满分好评！专注认真、服务第一是我们的最高宗旨，您的满意是我们所有人员的最强动力。我们客栈里都是一群志同道合的90后小伙伴，因为热爱丽江从全国各地相继赶来，抱着宣扬丽江文化和结识五湖四海朋友的心相聚在悦途客栈。和您的相处不是我们的工作，而是我们愉悦生活的一部分。我们会继续用心做好服务、改善我们的不足之处、希望您在丽江小憩的这段时间尽情体会丽江的休闲、慵懒、以及无限的风光。如果有机会，还要回来坐坐哦，我们在丽江等您！
