Ratings based on 472 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Apr 2024
The entire area around the hotel is under construction and terrible for walking. The windows do not open, and it is impossible to turn down the heat in the rooms. We had to leave our room door open and run an old, battered fan in hopes of drawing some of the air from the hallway into the space. The breakfast buffet is good.
Comment from Hotel Management
29 Apr 2024 by Mathéo - Réception , Hotel Management
Dear William,Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay.We are aware of the ongoing construction in the surrounding area and understand that it may make walking difficult. Your comments regarding the windows not opening and the heating in the rooms are also noted. We apologize for these inconveniences and assure you that we are actively addressing these issues to find appropriate solutions.However, we are glad to hear that you enjoyed our breakfast buffet. Your satisfaction remains our priority, and we are continually working to improve our service.We hope to have the opportunity to welcome you back under more favorable conditions on your next visit.Best regards,Mathéo
by A verified traveler
Posted 26 Jan 2024 on Hotels
Comment from Hotel Management
14 Feb 2024 by Augustine - Adjointe de Direction , Hotel Management
Bonjour, Merci pour votre bonne note suite à votre séjour dans notre hôtel Ibis liège centre opéra Nous espérons avoir avoir la joie de vous recevoir à nouveau Belle journée
by A verified traveler
Posted 14 Jan 2024 on Hotels
by A verified traveler
Posted 6 Dec 2023 on Hotels
by A verified traveler
Posted 16 Oct 2023
Hard to find in the roadworks in Liege.
by A verified traveler
Nice place to stay
Posted 27 Sep 2023 on HotelsGreat location & well kept hotel. The bed was large & comfortable but a little too close to the walls for my liking. There was a fan in the room to help with temperature control but no plugs next to the beds. I would stay here again.
by A verified traveler
Posted 10 Sep 2023
It is good for the price, but you get what you pay for. The location was convenient, it was centrally located, but very busy and crowded. The staff was very nice and accommodating and gave great recommendations for things to do and dining. The room was small but comfortable. It did get warm and the fan that was provided did not help much. Parking is not free. You have to park around the corner in an underground garage. It is very tight and hard to maneuver in or out of it. Parking cost is €10 for 24 hrs with hotel stamp.
by A verified traveler
Posted 26 Jul 2023
friendly staff, nice hotel
by A verified traveler
Posted 23 Jun 2023 on Hotels
Staff were very helpful
by A verified traveler
Motorbike touring holiday
Posted 16 Jun 2023 on HotelsBooked this hotel specifically as they offered parking which was important for us traveling on 4 motorbikes.... We needed only 1 parking spot but were told motorbikes were not allowed and we had to go to a car park some minutes away which cost us €15 PER MOTORBIKE, despite us taking up 1 parking space...... What started out as a great value hotel truned out to cost us significantly more!
Worst thing was, the hotel parking lot held around 200 parking sapces and during our time there only about 50 were occupied!!!!!
Comment from Hotel Management
13 Jul 2023 by Augustine - Adjointe de Direction , Hotel Management
Hello, Thank you for your comment following your stay in our hotel Ibis Liège center opéra. Unfortunately, the opera parking lot we work with does not accept motorcycles for fire safety reasons. Only parking lots with overhead parking spaces (not underground parking lots) are authorized to accept motorcycles. We sincerely apologize for any inconvenience this may have caused you during your stay. We look forward to welcoming you again. Sincerely
